Customer Care Expert - Part Time

Location: Mosta, Sliema, St. Julians, Qormi

Fully focused on customer care.

Your top priority is the customer: connecting with their needs and inspiring them, conveying the brand image and delivering them a shopping experience that generates a positive impact and helps to build brand loyalty.

Main tasks and responsibilities

• Assist customers with product selection, inquiries, and purchases.
• Resolve customer complaints and issues in a professional manner.
• Maintain product knowledge to assist customers effectively.
• Handle cash, credit, and debit card transactions.
• Ensure the cleanliness and organization of the store.
• Assist in opening and closing the store.

Educational and skill requirements

• Speak fluently in English
• Passionate to customer service
• Enjoy communicate and extend help to customers and peers, good at team work
• High adaptive ability, able to handle multi-task and willing to take challenge
• High sense of responsibility, positive and proactive
• Experience working in a similar environment / customer service is preferable