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Kaverto Media Limited

&lt;p&gt;Kaverto Media Limited in Malta is currently looking to recruit a Customer Success Manager to join their team on a full-time basis.&lt;br&gt;Interested candidates must be residing in Malta and fluent in English. &lt;br&gt;Responsibilities: &lt;br&gt;The first point of contact for customers&lt;br&gt;Addressing customer’s issues and providing the required support&lt;br&gt;Liaising with various departments in the company to find the most efficient and satisfactory solution for the customers&lt;br&gt;Providing timely and professional ongoing support to the company’s clients&lt;br&gt;Liaising with the company’s partners to ensure outstanding ongoing services&lt;br&gt;Developing new processes and procedures to excel in servicing our clientele&lt;br&gt;Achieve excellence in problem-solving and support.&lt;br&gt;Requirements:&lt;br&gt;Fluent in the English language, both verbal and written.&lt;br&gt;Professional approach and attitude when dealing with customers&lt;br&gt;Always aiming at excellence and customer satisfaction&lt;br&gt;University Degree in Management/Finances or Economics&lt;br&gt;Experience in a similar role- a minimum of 1 year is an advantage&lt;br&gt;Ability to be an independent player and work as part of a team&lt;br&gt;Ambitions to improve and grow with the company.&lt;/p&gt;