Assistant Manager - ICT

Assistant Manager - ICT

About Our Client

Our client, a leading regulatory body, is seeking an Assistant Manager - ICT to join their dynamic Information Technology Division.

Role Overview

The Assistant Manager - ICT will ensure the operational continuity of the client's ICT systems, providing vital support and direction to the ICT team. This role involves managing the implementation of ICT projects, acting as the primary liaison with third-party providers, and contributing to the overall efficiency and security of the client's information systems.

Key Responsibilities

• System Uptime: Oversee the IT function to ensure minimal disruption to the network, servers and telephony systems.
• Troubleshooting: Troubleshoot system and network issues in a timely manner.
• Policy Maintenance: Maintain IS policies and procedures, infrastructure documentation and user guidelines.
• Data Strategy: Design and manage the implementation of an up-to-date IT/IS data strategy and policy for the business.
• Asset Management: Maintain an updated inventory of all IT assets, both hardware and software.
• Patch Management: Create and implement an ongoing patch management process.
• Vendor Management: Ensure all support and subscription agreements by third-party providers are properly maintained.
• System Improvement: Provide continuous feedback to management by proposing system improvements.
• Information Security: Devise and carry out a solid information security policy and process.
• Continuous Learning: Keep abreast of developments related to ICT technologies in general and ICT systems used by the company in particular.
• Procurement: Drive forward any procurement that is related to ICT systems including market analysis, tender drafting, tender adjudication and supplier management.
• System Availability: Ensure all ICT systems are available to the users at all times.
• Website Maintenance: Manage website maintenance as required.
• Representation: Represent the company in local, European and international fora as needed.
• Budgeting: Assist management with budgeting for ICT systems procurement, maintenance and support.
• Project Management: Manage and deliver assigned projects from inception to completion.
• Team Coordination: Supervise and coordinate the ICT personnel.
• Procurement Procedures: Manage and implement procurement procedures in accordance with company procedures.
• Strategic Advice: Advise on new initiatives and work plans.

Qualifications, Skills and Attributes

• Education: Bachelor's degree in computer science or management information systems or a comparable vocational or technical education.
• Experience: A minimum of three years experience in IT management.
• Certifications: Microsoft Certified Systems Administrator or CompTIA certification will be considered an asset.
• Technical Skills: Good knowledge of Microsoft technologies including Windows Server, SharePoint and SQL Server, familiarity with virtualisation technologies, proficiency in Microsoft Centric Solutions and general knowledge of networking technologies.
• Additional Skills: Knowledge of general digital regulation matters will be considered an asset.
• Analytical Skills: Excellent analytical skills.
• Communication Skills: Excellent verbal and written communication and interpersonal skills.
• Documentation: Ability to create clear and concise documentation in English.
• Organisation: A responsible, methodical and organised approach.

What's on Offer

• Impact: Take primary responsibility for the availability, confidentiality and integrity of the ICT systems
• Leadership: Design and implement ICT project activities in accordance with agreed plans and project management procedures
• Mentorship: Supervise and coordinate the ICT personnel
• Career Development: Keep abreast of developments related to ICT technologies

What Heroix Offers

• Confidentiality and Discretion: Ensure your job search is handled with utmost confidentiality and professionalism.
• CV Review: Receive candid & constructive feedback to enhance your CV.
• Interview Planning: Get personalised prep session prior to your interviews.
• Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.
• Long term: Get the details of the role and the company so that you'll be in a position to see the move as long-term, where you establish yourself for growth and stability.
• Exclusive Opportunities: Access a broader range of job opportunities.
• Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
• Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
• Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
• Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
• Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
• Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.

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