Farsonsdirect Officer

Reporting to the Farsonsdirect Manager, the Farsonsdirect Officer provides administrative and sales support to ensure the smooth day-to-day running of the Farsons Direct shop while delivering an excellent customer experience.

Key Responsibilities:

• Reconcile all cash points accurately at the end of each day.
• Process invoices and credit notes accurately and on time.
• Review and update price changes within the system.
• Respond to customer queries and process orders efficiently.
• Communicate with customers via email and phone regarding orders and general enquiries.
• Issue customer statements and maintain accurate documentation.

What we're looking for:

• Strong administrative and organisational skills.
• Excellent communication and customer service skills.
• Good attention to detail and accuracy.
• Proficient in Microsoft Office applications.
• Previous experience in an administrative, retail or customer service role will be considered an asset.

If you're customer-focused, organised, and enjoy working in a fast-paced environment, we'd love to hear from you!