Intercontinental Malta

&lt;p&gt;&lt;strong&gt;Job Overview: &lt;/strong&gt;&lt;br&gt; &lt;br&gt; At Intercontinental, we are looking to recruit enthusiastic food server to oversee, enhance, and ensure a pleasant dining experience for our guests. The food server will maintain a positive and respectful relationship with team members, engage with guests in a professional manner. You will perform opening duties to prepare for service and closing duties at the end of your shift.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Perform opening duties such as setting tables, polishing glasses,      folding napkins, and replenishing condiments.&lt;/li&gt;
&lt;li&gt;Attend pre-shift and general meetings      to update knowledge of special offers and stock-related issues, and to      discuss service and product matters.&lt;/li&gt;
&lt;li&gt;Assist management and hosts to meet, greet, and seat guests, and      issuing them food and wine menus.&lt;/li&gt;
&lt;li&gt;Ensuring accuracy when entering orders into the systems.&lt;/li&gt;
&lt;li&gt;Following up on food and beverage orders with the back of house      (BOH).&lt;/li&gt;
&lt;li&gt;Proactively checking on guests to establish satisfaction with the      product and overall experience, and providing management with feedback.&lt;/li&gt;
&lt;li&gt;Issuing guests with their check on request, and greeting and      thanking them sincerely on departure.&lt;/li&gt;
&lt;li&gt;Performing closing duties such as sweeping and vacuuming, and      preparing linens for collection by laundry service.&lt;/li&gt;
&lt;li&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;The duties and responsibilities described in this job description are not a comprehensive list, and as such additional tasks may be assigned to the employee from time to time.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Previous experience in a similar position      will be considered an asset&lt;/li&gt;
&lt;li&gt;Food Handling Certificate&lt;/li&gt;
&lt;li&gt;Excellent English both written and      verbally, any other language ability will be an advantage&lt;/li&gt;
&lt;li&gt;Excellent communication and interpersonal skill with understanding      of customer service skills&lt;/li&gt;
&lt;li&gt;Well-groomed, professional appearance.&lt;/li&gt;
&lt;li&gt;Available to work shifts, weekends and      holidays.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.&lt;/p&gt;
&lt;p&gt;Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.&lt;/p&gt;
&lt;p&gt;·True Attitude:&lt;/p&gt;
&lt;p&gt;being caring, wanting to make a positive difference, and building genuine connections with guests&lt;/p&gt;
&lt;p&gt;·True Confidence:&lt;/p&gt;
&lt;p&gt;having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay&lt;/p&gt;
&lt;p&gt;·True Listening:&lt;/p&gt;
&lt;p&gt;focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs&lt;/p&gt;
&lt;p&gt;·True Responsiveness:&lt;/p&gt;
&lt;p&gt;is about providing guests with what they need, and doing so in a timely and caring manner&lt;/p&gt;
&lt;p&gt;There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.&lt;/p&gt;