Our Client, a leader in the Hospitality & Leisure sector in Malta, boasts a diverse portfolio including branded resorts, spas, and renowned restaurants offering various cuisines. Our Client is committed to maintaining high service standards and exceeding guest expectations.
\nRole Overview As an F&B Manager, you'll be responsible for overseeing food and beverage operations, ensuring superior service delivery, and maximising customer satisfaction. You'll play a crucial role in maintaining service standards and guest experiences.
\nKey Responsibilities
\nDaily Operations Management : Oversee day-to-day F&B operations.Customer Satisfaction : Deliver superior service and address customer complaints.Quality Assurance : Review product quality and explore new vendors.Event Coordination : Coordinate F&B operations during events.Shift Organisation : Organise and supervise shifts for the team.Revenue Analysis : Analyse F&B revenue performance to drive sales.Regulatory Compliance : Ensure compliance with sanitation and safety regulations.Cost Control : Control operational costs and identify measures to reduce waste.Team Motivation : Motivate and lead the F&B team to achieve objectives.Health & Safety : Ensure adherence to health and safety regulations. \nQualifications, Skills and Attributes
\nCustomer Service Experience : Previous experience in customer service.F&B Knowledge : Understanding of food and beverage operations.Communication Skills : Strong written and verbal communication in English.IT Proficiency : Good command of Microsoft Office.Management Skills : Leadership, motivational, and people management abilities.Financial Management : Understanding of financial management principles. \nWhat's on Offer
\nCompetitive salary and benefits package. Opportunity to work in a dynamic hospitality environment. Supportive team culture with opportunities for growth and development. \nHeroix - Rise to New Heights
Follow Heroix:
\nhttps://www.linkedin.com/company/heroix-rise-to-new-heights/
\nhttps://www.facebook.com/Heroix.eu/
\nDIER E.A. Licence No: 00229-2023
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