Hospitality & Guest Experience Executive

Location: South Malta

A newly established wine estate in the south of Malta is seeking a hands-on Hospitality & Guest Experience Executive to join its growing team.

The Role

Working directly with the CEO, you will be an important member of his team assisting in making the project a success, supporting the day-to-day hospitality operations of the estate while ensuring every visitor receives a memorable and personalised experience.

Your responsibilities will include:

• Welcoming and hosting guests visiting the estate
• Preparing food items, and assembling food platters to high standards
• Set-up areas for degustations
• Supporting and occasionally conducting winery and vineyard tours
• Assisting with wine tasting experiences and event coordination
• Acting as a brand ambassador and key point of contact for visitors, partners, and clients
• Building strong relationships with guests and promoting a positive image of the estate
• Preparing and presenting food platters, light meals, and pasta dishes for tastings, events, and private functions
• Assisting with the planning and execution of events, corporate functions, and private gatherings
• Ensuring hospitality areas are maintained to the highest standards at all times
• Supporting reservations, bookings, and guest communications
• Assisting with social media content opportunities, visitor engagement, and promotional activities where required
• Ensuring all established SOPs and service standards are followed consistently

Requirements

• Previous experience within hospitality, catering, food service, restaurants, hotels, events, or a similar guest-facing environment
• Flexibility to work evenings, weekends, and public holidays as required
• Passion for delivering exceptional customer service with a keen eye for detail
• Interest in wine, food, and hospitality experiences
• Comfortable interacting with guests from different backgrounds and nationalities
• Strong communication and interpersonal skills
• A proactive, energetic, and hands-on approach
• Ability to multitask and work in a fast-paced environment
• Organised, reliable, and able to take ownership of responsibilities
• Good command of English; additional languages will be considered an asset
• Food handling experience and basic food preparation skills are highly desirable

What's on Offer

• Opportunity to join a brand new and growing wine estate
• A varied and people focused role with significant exposure to the business
• Direct collaboration with the CEO and involvement in shaping the guest experience
• Dynamic working environment combining hospitality, events, food, and wine
• Career growth opportunities as the estate expands

This role would suit a hospitality professional who enjoys wearing multiple hats, loves interacting with people, and is looking for a unique opportunity within Malta's growing wine and tourism sector.

How to Apply

Please submit your resume and a brief cover letter outlining your experience and interest in the role. We look forward to hearing from you!