About This Job
Overview
Provide high-quality cleaning and guest-room services to ensure a safe, comfortable and welcoming environment for guests and staff. Maintain cleanliness standards across guest rooms, corridors and public areas while following health, safety and property policies.
Key Responsibilities
- Room Cleaning & Preparation: Clean, dust, vacuum, make beds, change linens and replenish amenities in guest rooms according to established standards.
- Public Area Maintenance: Clean lobbies, hallways, restrooms and other public spaces; empty trash, sanitize surfaces and maintain tidy presentation.
- Bathroom Sanitation: Clean and disinfect bathrooms, replenish toiletries and check fixtures for proper operation.
- Laundry & Linen Handling: Collect, sort and transport linens and towels; ensure proper storage and rotation.
- Reporting & Maintenance Requests: Report damages, losses, maintenance issues or safety hazards to supervision promptly.
- Inventory Control: Monitor and report shortages of cleaning supplies and guest amenities; assist with stock replenishment when required.
- Guest Interaction: Respond politely to guest requests and inquiries within scope of duties; escalate specifics to supervisors when necessary.
- Adherence to Procedures: Follow cleaning checklists, health and safety guidelines, chemical handling instructions and company policies at all times.
- Team Collaboration: Coordinate with housekeeping colleagues, front desk and maintenance teams to support efficient room turnover and guest satisfaction.
Skills & Qualifications
- Experience: Previous housekeeping or cleaning experience preferred; entry-level candidates with a strong work ethic and willingness to learn will be considered.
- Language: Basic working knowledge of English sufficient for following instructions and interacting courteously with guests and colleagues.
- Physical Requirements: Ability to stand, walk, bend, lift (moderate weight), and perform repetitive tasks for extended periods.
- Attention to Detail: Strong eye for cleanliness, presentation and following established standards.
- Reliability & Professionalism: Punctual, trustworthy, and able to maintain confidentiality and discretion in guest areas.
- Time Management: Ability to prioritize tasks, work efficiently under time constraints and meet daily productivity targets.
- Teamwork & Communication: Cooperative attitude, basic interpersonal skills and the ability to follow verbal and written instructions.
- Health & Safety Awareness: Understanding of safe cleaning practices, proper use of chemicals and personal protective equipment.
To apply, please provide a brief summary of relevant experience and availability.