Our Clients are a chain of hotels that are a globally acclaimed luxury brand with a presence in the world's most esteemed locations, most renowned for the personalised service they offer. Our Client has earned a reputation for delivering unparalleled luxury experiences, making it a sought-after choice for discerning travellers seeking refined hospitality.
\nRole Overview
As a Senior Housekeeping Supervisor, you will play a pivotal role in ensuring the highest standards of cleanliness and guest satisfaction within our Client's establishment.
Key Responsibilities
Providing advanced training: Deliver advanced training sessions to housekeeping staff to maintain consistently high-performance levels.
Assigning daily duties: Strategically allocate daily tasks to team members to enhance operational efficiency.
Managing shift schedules: Develop and oversee shift schedules, ensuring seamless operations even in the absence of staff members.
Conducting routine inspections: Perform regular inspections of rooms and public areas to uphold our Client's standards.
Coordinating with other departments: Collaborate with other departments to enhance overall operational synergy.
Planning and supervising projects: Oversee deep cleaning initiatives and other specialized projects.
Servicing housekeeping equipment: Maintain housekeeping equipment and ensure adequate supply stocking.
Administering daily tasks: Oversee daily administrative duties to maintain organisational efficiency.
Addressing guest complaints: Monitor and address guest complaints promptly, implementing corrective measures as necessary.
Ensuring compliance with safety protocols: Enforce strict compliance with safety protocols and cleaning standards.
Qualifications, Skills and Attributes
Substantial supervisory experience: Demonstrated experience in a similar supervisory role within the hospitality sector.
Attention to detail: Meticulous approach to tasks with keen attention to detail.
Strong interpersonal skills: Excellent team player with superior interpersonal skills.
Organisational skills: Well-organised individual with superior time management abilities.
Adaptability: Comfortable working in a dynamic and fast-paced environment with a flexible attitude towards working patterns.
What's on Offer
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