Houseman

Overview 

Provide reliable, efficient support to daily operations by maintaining cleanliness, organization, and functionality of guest and back-of-house areas. Ensure high standards of hygiene, safety, and guest satisfaction through timely completion of assigned tasks and responsiveness to team requests.

Key Responsibilities

- Cleaning & Maintenance: Perform routine cleaning of guest rooms, corridors, public areas, and service spaces; vacuuming, dusting, mopping, waste disposal, and restroom sanitation.

- Room Preparation: Assist with room turnover duties—making beds, replenishing amenities, restocking supplies, and ensuring rooms meet presentation standards.

- Public Area Upkeep: Maintain lobbies, hallways, stairwells, and staff areas in a tidy and presentable condition throughout the day.

- Minor Repairs & Reporting: Identify and report maintenance issues, replace light bulbs, and assist with simple repairs or preventative checks as directed.

- Laundry Support: Assist with collection, sorting, and distribution of linens and uniforms when required.

- Inventory & Supplies: Monitor and report inventory levels of cleaning materials and guest supplies; assist in receiving and storing deliveries.

- Health & Safety Compliance: Follow safety protocols, proper chemical handling, and waste disposal procedures; maintain compliance with hygiene and workplace safety standards.

- Guest & Team Support: Respond courteously to guest requests and internal team calls, assist other departments during peak periods, and support special cleaning projects or events.

- Record Keeping: Complete assigned logs, checklists, and incident reports accurately and promptly.

Skills and Qualifications

- Experience: Previous experience in housekeeping, facilities, or a similar operational role (mid-level) preferred.

- Language: Ability to communicate effectively in English (limited working proficiency acceptable).

- Physical Requirements: Capable of standing, walking, lifting, and performing repetitive tasks for extended periods; able to lift moderate weights in line with role demands.

- Attention to Detail: Strong focus on cleanliness, presentation, and adherence to standards.

- Reliability & Time Management: Punctual, organized, able to prioritize workload and meet deadlines with minimal supervision.

- Teamwork: Cooperative attitude, flexible and willing to assist across departments as needed.

- Safety Awareness: Knowledge of basic cleaning chemicals, equipment usage, and health & safety practices; willingness to complete any required mandatory training.

- Flexibility: Available to work on-site across varied shifts, including weekends and holidays, according to operational needs.

Applicants should demonstrate a proactive approach, strong work ethic, and commitment to maintaining a safe, welcoming environment for guests and colleagues.