IT Administrator

IT Administrator

About Our Client

Our client, a leading player in the entertainment and performance industry, is committed to providing exceptional experiences to both clients and staff. The company operates a diverse range of venues and services, requiring a robust and reliable IT infrastructure to support its operations.

Role Overview

As the IT Administrator, you will play a crucial role in maintaining and enhancing our client's technology infrastructure. You will be responsible for providing comprehensive technical support to both staff and clients, ensuring seamless and enjoyable experiences for everyone. This is an exciting opportunity for an entry-level IT professional to gain valuable experience in a dynamic and fast-paced environment.

Key Responsibilities

• Staff Support: Assist company staff with technical issues related to computers, software, hardware, and other IT equipment. Conduct regular training sessions on IT protocols and best practices.
• System Maintenance: Perform routine maintenance on computer systems, servers, and other IT equipment. Collaborate with the CTO to implement system upgrades and enhancements.
• Network Management: Monitor and maintain the company's network infrastructure, ensuring high-speed and reliable connectivity. Troubleshoot network issues and coordinate with external vendors as needed.
• Security Compliance: Implement and enforce IT security policies to protect sensitive information. Conduct regular audits to identify and address potential security vulnerabilities.
• Inventory Management: Maintain accurate records of IT inventory, including computers, peripherals, and software licenses. Assist in procurement processes for new IT equipment and services.
• Emergency Response: Provide on-call support for urgent IT issues outside of regular working hours. Collaborate with other departments to ensure rapid resolution of critical technical problems.

Qualifications, Skills, and Attributes

• Education: Diploma in Information Technology or a related field.
• Experience: Proven experience in technical support.
• Technical Knowledge: Strong understanding of computer systems, networks, and IT security protocols.
• Communication Skills: Excellent communication and interpersonal skills.
• Problem-Solving: Ability to work under pressure and provide timely solutions.

What's on Offer

• Career Development: Opportunity to gain hands-on experience and develop your skills in a dynamic industry.
• Impact: Play a vital role in ensuring the smooth operation of our client's technology infrastructure.
• Learning Environment: Continuous learning and development opportunities to stay abreast of industry trends.
• Rewarding Experience: Contribute to the creation of memorable experiences for clients and staff.

What Heroix Offers

• Confidentiality and Discretion: Ensure your job search is handled with utmost confidentiality and professionalism.
• CV Review: Receive candid & constructive feedback to enhance your CV.
• Interview Planning: Get personalised prep session prior to your interviews.
• Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.
• Long term: Get the details of the role and the company so that you'll be in a position to see the move as long-term, where you establish yourself for growth and stability.
• Exclusive Opportunities: Access a broader range of job opportunities.
• Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
• Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
• Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
• Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
• Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
• Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.

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