Heroix

&lt;p&gt;&lt;strong&gt;IT Second Line Support&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;About Our Client&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Our Client, a company&amp;nbsp;recognized for its continuous growth, is expanding its ICT &amp;amp; Infrastructure team and is actively seeking&amp;nbsp;dedicated individuals to join. With a commitment to a vibrant and collaborative work environment, our Client is at the forefront of providing support to multiple companies.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Role Overview&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;As the IT&amp;nbsp;Second Line Support, you will be an integral part of the ICT &amp;amp; Infrastructure team. Collaborating with team members, you will focus on supporting multiple companies with low to medium complexity. Working closely with engineers, this role offers an opportunity to contribute productively and expand your knowledge by collaborating with experienced colleagues.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Key Responsibilities&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Technical Support: Provide second-line support for installing and troubleshooting Printers, NAS, laptops, and Windows client OS.&lt;/li&gt;&lt;li&gt;Domain Management: Demonstrate knowledge of adding new users in a domain.&lt;/li&gt;&lt;li&gt;Office 365 Management: Exhibit proficiency in creating and setting up Office 365 users.&lt;/li&gt;&lt;li&gt;Storage Solutions: Showcase expertise in creating shared storage solutions.&lt;/li&gt;&lt;li&gt;Experience: Possess at least 1 year of experience in IT support and a good understanding of a ticketing system.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Qualifications, Skills and Attributes&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Technical Knowledge: Good knowledge of installing and troubleshooting IT equipment, Windows client OS, and Office 365.&lt;/li&gt;&lt;li&gt;Domain Expertise: Understanding of adding new users in a domain.&lt;/li&gt;&lt;li&gt;Storage Solutions: Knowledge of creating and setting up shared storage.&lt;/li&gt;&lt;li&gt;Experience: Minimum of 2 years in IT support.&lt;/li&gt;&lt;li&gt;Ticketing System: Proficient in working with a ticketing system.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;What&#039;s on Offer&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Attractive packages for the right candidate.&lt;/li&gt;&lt;li&gt;An equal-opportunities employer.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;What Heroix Offers&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt; &lt;li&gt;Confidentiality and Discretion: Ensure your      job search is handled with utmost confidentiality and professionalism.&lt;/li&gt; &lt;li&gt;CV Review: Receive candid &amp;amp; constructive feedback      to enhance your CV.&lt;/li&gt; &lt;li&gt;Interview Planning: Get      personalised prep session prior to your interviews.&lt;/li&gt; &lt;li&gt;Cultural Fit Assessment: Understand      the company culture to ensure it&#039;s the right environment for you.&lt;/li&gt; &lt;li&gt;Long term: Get the details      of the role and the company so that you&#039;ll be in a position to see the      move as long-term, where you establish yourself for growth and stability.&lt;/li&gt; &lt;li&gt;Exclusive Opportunities: Access a      broader range of job opportunities.&lt;/li&gt; &lt;li&gt;Personalised Candidate Profile: Stand out      with a detailed profile highlighting your strengths and skills.&lt;/li&gt; &lt;li&gt;Ongoing Support and Guidance: Benefit from      continuous support throughout your job search process.&lt;/li&gt; &lt;li&gt;Networking Opportunities: Leverage our      extensive network of industry contacts for exclusive positions.&lt;/li&gt; &lt;li&gt;Time Efficiency: Save time and      effort with our efficient and effective recruitment strategies.&lt;/li&gt; &lt;li&gt;Tailored Job Matching: Find the      perfect fit with customised job matching based on your skills and career      goals.&lt;/li&gt; &lt;li&gt;Feedback Loop: Stay informed      and engaged with regular updates and feedback on your application status.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Heroix - Rise to New Heights&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Follow Heroix: &lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;a href=&quot;https://www.linkedin.com/company/heroix-rise-to-new-heights/&quot;&gt;https://www.linkedin.com/company/heroix-rise-to-new-heights/&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;a href=&quot;https://www.facebook.com/Heroix.eu/&quot;&gt;https://www.facebook.com/Heroix.eu/&lt;/a&gt;﻿&lt;strong&gt;﻿&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;﻿﻿DIER E.A. Licence No: 00229-2023&lt;br&gt;&lt;/p&gt;

	Monthly	Yearly
Gross Salary	€0.00	€0.00
Tax	€0.00	€0.00
National Insurance	€0.00 *	€0.00
COLA / Bonus	€42.71 **	€512.52 **
Net Salary	€0.00	€0.00

IT Second Line Support

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