MG Sales Executive

Overall Purpose

The purpose of this role will involve prospecting for new and existing customers, from enquiry to delivery and beyond. To develop and maintain full knowledge of all products, accessories, prices and key features of major competitors

Main Duties & Responsibility

• Open and close showroom and ensure both showroom and vehicles are maintained in optimum condition at all times.
• Establish and maintain an excellent relationship with customers, answer all queries related to the vehicles and attend to client’s requirements prior to and during the sale process.
• Promote and sell the brands to increase brand knowledge and sales with customers.
• Evaluate customers’ choice of products and help customers make purchasing decisions according to their needs.
• Explain vehicle model features to customers and conduct test drives to encourage customers to experience the vehicle.
• Handle all documentation related to the sale of vehicles and collect payments (cash / loans /cheque deposits) from customers upon sale of vehicles.
• Make the necessary arrangements to check and prepare the vehicle upon delivery to the customer and give a handover in line with brand standards.
• Handle any complaints related to the sales department and inform the Sales Manager accordingly.
• Report on any cleaning or maintenance work required in the showroom to ensure that the showroom is maintained as per Franchise Standards.
• Ensure strict adherence to Franchise Standards and maintain oneself updated on all new vehicle model features and latest vehicle technology.
• Assist in setting up and attending new vehicle launches and any promotional events that may be organised outside working hours from time to time.
• Attend any required training organised by the Company both locally or abroad.
• Carry out any additional duties as directed by the Sales or Brand Manager.
• Adhere strictly to Health and safety regulations and company policies together with Franchise standard requirements.

The list of main duties and responsibilities in this accountability profile is not necessarily exhaustive nor is it necessarily in order of importance; nor is any of this accountability profile permanent and/or immutable.

Educational and skill requirements

• Excellent Communication
• Active Listening
• Negotiation
• Teamwork
• A level standard Education
• ECDL or similar
• Experience in Sales