Motor Vehicle Technician

Overall Purpose

The Motor Vehicle Technician is responsible for diagnosing technical and mechanical faults and to carry our servicing and repairs of vehicles in an efficient and effective manner to ensure high level of customer satisfaction.

Main Duties & Responsibilities

• Examine the vehicles for service and repair, identify any faults and determine the cause and the type of repair and parts required for the vehicle.
• Ensure that the vehicle is protected at all times using the appropriate protection such as seat covers, floor mats, steering wheel covers and wing protectors.
• Manually dismantle, reassembling and replace parts under supervision.
• Perform basic technician work.
• Carry out any duties in a cautious manner to avoid causing any accidental damages to vehicles.
• Ensure that all repairs and services are done within the stipulated time schedule and in accordance with the job card specifications.
• Ensure that faults have been reported on the job card especially if any new faults have been recognised or whether any follow up actions are needed.
• Report to the Service Manager on the general condition of vehicles with emphasis on the customer safety and any current or possible future vehicle faults and servicing requirements noticed.
• Make proper use of tools and equipment provided.
• Ensure that all the work carried out is compliant with the manufacturer’s safety standards.
• Ensure customer satisfaction in the service and repair of motor vehicles of all types.
• Keep the work area clean and tidy, ensure that the overall cleanliness of the workshop to promote and maintain a safe working environment.
• Ensure that protective clothing and equipment provided by the company are used and always worn.
• Keep updated on franchise standards, new vehicle models, manufacturer’s technical specifications and new vehicle technology.
• Attend training organised both locally and abroad when and as required.
• Adhere strictly to health and safety regulations and makes full use of protective clothing and equipment given by the company.
• Report any health hazards to the Service Manager or to the Health and Safety Officer.
• Report any near misses or injuries to the Service Manager and to the Health and Safety Officer.
• Perform any other duties assigned by the direct superior when and as required.