Operations Executive - FMCG Distribution

About Our Client

Heroix is collaborating with a well-established Maltese food production company. Our Client maintains rigorous quality, food safety and hygiene standards and supplying consumer goods throughout the Maltese Islands.

Role Overview

The Operations Executive will support the effective movement, storage and availability of the Company’s products, covering delivery planning, distributor coordination, inventory monitoring and product returns. Reporting to the Distribution Manager, the selected individual will help maintain dependable distribution operations while promoting service quality and compliance across the network.

Key Responsibilities

• Delivery Planning: Prepare practical delivery rosters through the appropriate scheduling systems, ensuring drivers follow agreed routes and timeframes.
• Performance Analysis: Review operational information to identify distribution challenges, measure results and recommend improvements to delivery processes.
• Driver Coordination: Oversee driver conduct, support the selection of suitable new drivers and encourage consistently professional service standards.
• Distribution Management: Work closely with cold-storage personnel to align dispatch activity, product handling and delivery requirements.
• Distributor Communication: Chair monthly discussions with distributors to communicate changes relating to products, presentation and operational requirements.
• Commercial Liaison: Act as the main link between distributors and the Company’s sales and marketing teams, helping information flow effectively between all parties.
• Policy and Contract Compliance: Monitor distributors’ adherence to contractual obligations and internal procedures, highlighting gaps in sales performance or operational standards.
• Vehicle Inspections: Check distributors’ vehicles for cleanliness and confirm that temperature conditions meet the required standards for transporting food products.
• Stock Monitoring: Carry out daily inventory checks and prepare demand projections across the full product portfolio.
• Customer Relations: Serve as a key contact for business customers, including retailers, catering establishments and hotels, responding to distribution-related enquiries.
• Management Reporting: Compile accurate weekly updates and other operational reports requested by management.
• Additional Support: Undertake other reasonable responsibilities that contribute to the effective running of the distribution function.

Qualifications, Skills and Attributes

• Education: A relevant qualification in logistics, supply chain management, business administration or a related discipline would be advantageous.
• Experience: A minimum of three to four years’ experience in a comparable distribution or logistics position within the fast-moving consumer goods sector is required.
• Language Skills: Excellent command of English is required to succeed in this role. The ability to communicate in Maltese would be an asset.
• Communication Skills: Strong written, verbal and reporting abilities, with the confidence to communicate clearly with drivers, distributors, customers and internal departments.
• Interpersonal Skills: A collaborative approach and the ability to establish productive working relationships with colleagues and external partners.
• Technical Skills: Good computer proficiency, particularly in Microsoft Excel, together with practical experience using an enterprise resource planning system and delivery-planning software.
• Organisation: Excellent planning and coordination capabilities, with the ability to manage schedules, stock information, reporting deadlines and competing operational priorities.
• Self-Motivated: A proactive, results-focused attitude and the capacity to perform effectively with limited supervision.
• Problem-Solving: Strong analytical judgement, enabling the successful identification of operational weaknesses and the development of workable solutions.
• Attention to Detail: A precise and thorough approach when reviewing stock figures, vehicle conditions, temperatures, contracts and performance information.
• Driving Licence: A current and valid driving licence is essential.

What’s on Offer

• Compensation: A competitive remuneration package reflecting the successful candidate’s experience and capabilities.
• Working Hours: Details regarding the working schedule will be discussed during the recruitment process.
• Other Benefits: Information concerning any additional benefits will be provided as the selection process progresses.
• Career Development: Opportunities to strengthen distribution and supply chain expertise within an established food production business.

What Heroix Offers

• Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
• CV Review: Receive candid and constructive feedback to enhance your CV.
• Interview Planning: Get personalised preparation sessions prior to your interviews.
• Cultural Fit Assessment: Understand the Company’s culture to ensure it is the right environment for you.
• Long Term: Gain insights into the role and the Company for a long-term, stable career move.
• Exclusive Opportunities: Access a broader range of job opportunities.
• Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
• Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
• Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
• Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
• Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
• Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.

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