Payments Operations Manager – Global Card Disputes

Accelerate Finance & Legal Recruitment posted on 14 November, 2025
Job Status:
Closed

About This Job

Payments Operations Manager – Global Card Disputes

  • Lead global chargeback operations for a top-tier payments provider
  • Collaborate with clients and card networks across multiple continents
  • Thrive in a fast-moving fintech shaping the future of digital payments

If you’re the kind of person who loves precision, challenge, and solving complex puzzles, this role is built for you. An exciting opportunity has opened for a Payments Operations Manager to join a forward-thinking fintech with a truly global footprint.

In this position, you’ll take ownership of the full chargeback life-cycle from oversight and compliance to process optimization and team performance. You’ll manage operations across multiple card networks, guiding a talented disputes team while collaborating with international partners to deliver seamless, accurate resolutions.

Every day will bring something new. You’ll navigate evolving card network rules, refine dispute strategies, and ensure your team operates with efficiency and excellence. For someone who thrives in structured yet ever-changing environments, this is a chance to lead from the front and make a measurable impact in global payments.

Key Responsibilities

  • Lead and mentor the Disputes Team, ensuring compliance with Visa, Mastercard, and other card networks.
  • Manage chargeback cases end-to-end, minimizing financial risk and improving accuracy.
  • Identify process improvements, streamline workflows, and enhance dispute system performance.

Your Profile

  • 2+ years of experience in payments or dispute/chargeback management.
  • Strong understanding of Visa and Mastercard rules and network requirements.
  • Skilled in using dispute platforms and comfortable with fast-evolving fintech systems.

Salary & Benefits

€45,000 – €55,000 per annum (depending on experience), plus: Daily allowance and travel insurance for business trips, private health insurance and access to mental health support and preferential loan rates with partner banks.

For more information, contact Jorge Giammattei confidentially at +356 2601 6751.

I specialise in recruitment for Fintech and Financial Services. If this role isn’t the perfect fit, I’d be glad to connect and discuss other opportunities aligned with your career goals.

 

Job details

45,000 to 55,000 annually
Malta
Full-time
Onsite
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COLA / Bonus€42.71 **€512.52 **
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