Receptionist

IDEA College is Malta's largest private further and higher education institution, delivering qualifications from Certificate to Doctorate level across 12 economic sectors, including Healthcare, Nursing, Digital Technology, Business & Management, Finance, and Education. As part of IDEA Group, the College is inviting applications from suitably qualified and motivated individuals for the position of Receptionist.

Role Overview

The Receptionist provides reception and administrative support, ensuring the smooth day-to-day operation of the office and assisting students, lecturers, visitors, and other stakeholders. The role is central to the first impression the College makes and to the efficient running of its front office.

Key Responsibilities

• Answer telephone calls and respond to general enquiries in a professional and timely manner
• Welcome new students and assist them with registration and other administrative processes
• Support international students with required documentation, including health screening forms
• Assist students, visitors, and other stakeholders with general requests and enquiries
• Prepare class schedules and ensure classrooms are properly set up before lectures
• Manage recordings and upload or save recordings to the LMS as required
• Check, charge, maintain, and ensure the availability of microphones and other classroom equipment
• Carry out other administrative duties as may reasonably be required in support of the smooth running of the office

Candidate Profile

• Excellent communication and interpersonal skills
• Organised, reliable, and able to manage multiple tasks effectively
• A professional and welcoming approach when dealing with students, visitors, and colleagues
• Good IT skills and comfort using digital platforms and classroom technology
• The ability to work independently while contributing effectively as part of a team
• Attention to detail and a commitment to providing a high standard of administrative support
• Previous experience in an administrative, reception, education, or customer-facing role will be considered an asset
• Availability to work morning and evening shifts
• Preference will be given to Maltese-speaking candidates

Application

Interested candidates are invited to submit a curriculum vitae and a covering letter to [email protected]. Applications will be reviewed on an ongoing basis.