Professional training

Subsidized meals

Alexandra Hotel

&lt;p&gt;As a Receptionist at Alexandra Hotel, you will be the first point of contact for guests and visitors, playing a crucial role in delivering exceptional customer service and ensuring smooth operations at the front desk. Your responsibilities will include:&lt;br&gt;&lt;br&gt;&lt;strong&gt;Key Responsibilities:&lt;/strong&gt;&lt;br&gt;- Greet and welcome guests in a friendly and professional manner, ensuring a positive first impression.&lt;br&gt;- Manage check-in and check-out processes efficiently, handling reservations and payment transactions accurately.&lt;br&gt;- Answer phone calls and respond to inquiries promptly, providing information about hotel services and local attractions.&lt;br&gt;- Maintain an organized and tidy reception area, ensuring all materials and resources are well-stocked and up-to-date.&lt;br&gt;- Collaborate with other hotel departments to assist in guest requests and resolve any issues that may arise during their stay.&lt;br&gt;- Process guest feedback and complaints professionally, working to ensure guest satisfaction at all times.&lt;br&gt;- Assist in administrative tasks, including data entry, filing, and maintaining records as required.&lt;br&gt;- Promote hotel services and amenities, contributing to an increase in guest engagement and satisfaction.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Skills and Qualifications:&lt;/strong&gt;&lt;br&gt;- Proven experience as a receptionist or in a similar role, preferably within the hospitality industry.&lt;br&gt;- Strong proficiency in English, with professional working proficiency in Italian; limited working proficiency in French and elementary proficiency in Maltese is advantageous.&lt;br&gt;- Excellent communication and interpersonal skills, with a customer-oriented attitude.&lt;br&gt;- Strong organizational skills and the ability to multitask in a fast-paced environment.&lt;br&gt;- Knowledge of Room Master software is considered an asset.&lt;br&gt;- Attention to detail and a commitment to maintaining high standards of service.&lt;br&gt;- Flexibility to work various shifts, including evenings, weekends, and holidays as needed.&lt;br&gt;&lt;br&gt;Join our team at Alexandra Hotel, where you can utilize your skills in a dynamic environment and contribute to creating memorable experiences for our guests.&lt;/p&gt;