Sales Representative – HORECA & Retail

Sales Representative – HORECA & Retail
Salary Package: €24,000 to €30,000 - including commission ​​​​

About Our Client

Our Client is an established Maltese business within the food manufacturing sector, partnering with local producers to obtain fresh, carefully selected ingredients. The Company maintains rigorous production standards and contributes to Malta’s agricultural economy while supplying widely used consumer goods throughout the Maltese Islands.

Role Overview

Heroix is collaborating with our Client to recruit a commercially focused Sales Representative who will develop business across Malta’s hospitality and retail markets. The position will primarily serve hotels, restaurants and catering establishments while assisting with additional customer segments whenever necessary. The selected candidate will generate new revenue, strengthen existing accounts and promote the Company’s complete product portfolio.

Key Responsibilities

• Business Growth: Increase revenue across the assigned territory by actively promoting the Company’s range to hospitality businesses, retail outlets and priority accounts.
• Account Management: Build productive partnerships with culinary professionals, procurement personnel, store representatives and commercial decision-makers.
• New Client Acquisition: Research potential customers, initiate contact and secure new accounts that broaden the Company’s commercial footprint.
• Target Achievement: Work towards agreed monthly and quarterly objectives through effective route planning, disciplined follow-up and careful management of the sales pipeline.
• Customer Retention: Maintain regular contact with existing clients, understand their requirements and provide attentive service that encourages continued business.
• Product Standards: Work alongside the Distribution team to help preserve product condition, availability and appropriate rotation at customer locations.
• Market Intelligence: Observe changes in customer demand and competing offerings, communicating relevant findings to support commercial decisions.
• Marketing Support: Participate in product sampling, in-store visibility projects and other promotional campaigns in coordination with the Marketing team.
• Brand Representation: Present the Business positively during every customer interaction by demonstrating reliability, ethical conduct and a professional approach.
• Cross-Channel Assistance: Support other areas of the sales operation when changing business priorities require additional coverage.

Qualifications, Skills and Attributes

• Education: Relevant commercial, sales or business qualifications would be considered beneficial.
• Experience: Previous success in fast-moving consumer goods sales is required, preferably involving food or beverage products.
• Market Knowledge: A sound understanding of Malta’s hotel, restaurant and catering market is essential.
• Language Skills: Strong spoken and written English and Maltese are required for effective communication with customers.
• Communication Skills: The ability to explain product benefits clearly, negotiate confidently and adapt communication to different commercial audiences is important.
• Interpersonal Skills: A natural ability to earn trust, maintain professional relationships and provide responsive customer service is required.
• Technical Skills: Competence in Microsoft Excel, Outlook and Word is necessary.
• Driving Requirements: A valid, clean driving licence is required. 
• Organisation: The successful candidate must be able to prioritise visits, maintain accurate records and manage a busy territory efficiently.
• Self-Motivated: A proactive, independent and goal-focused attitude is essential, together with the determination to pursue commercial results.
• Problem-Solving: The ability to recognise customer concerns, respond practically and coordinate internally to reach suitable outcomes is expected.

What’s on Offer

• Compensation: A competitive salary package complemented by incentives linked to individual performance. €24,000 to €26,000 basic plus commission.
• Working Hours: Full-time working arrangements aligned with the operational needs of the sales function.
• Company Vehicle: A vehicle will be supplied for business-related travel.
• Mobile Phone: A company mobile phone will be provided.
• Training and Development: Ongoing learning opportunities will help the successful candidate strengthen their product knowledge and commercial capabilities.
• Career Development: Defined possibilities for progression within a recognised and established Maltese organisation.
• Brand Exposure: The opportunity to contribute to the continued growth of a respected local business with a long-standing presence in the market.

What Heroix Offers

• Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
• CV Review: Receive candid and constructive feedback to enhance your CV.
• Interview Planning: Get personalised preparation sessions prior to your interviews.
• Cultural Fit Assessment: Understand the company culture to ensure it is the right environment for you.
• Long Term: Gain insights into the role and company for a long-term, stable career move.
• Exclusive Opportunities: Access a broader range of job opportunities.
• Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
• Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
• Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
• Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
• Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
• Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.

Heroix – Rise to New Heights

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