Legal Aid Malta Agency

&lt;p&gt;&lt;strong&gt;Jobsplus Permit No 174/2026&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;JOB DESCRIPTION&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The functions of the Senior General Support Officer at the Legal Aid Malta Agency include:&lt;/p&gt;
&lt;p&gt;1. Abide by the standard operational procedures (SOPs) and circulars issued by the Agency as updated from time-to-time.&lt;/p&gt;
&lt;p&gt;2. Assist Legal Aid Malta Agency in office and clerical assistance, including receptionist duties.&lt;/p&gt;
&lt;p&gt;3. Dealing with cases in accordance with defined regulations, instructions and general practice at Legal Aid Malta under direction of Management.&lt;/p&gt;
&lt;p&gt;4. Assisting beneficiaries of Legal Aid Malta to fill in application forms for a request of a Legal Aid Lawyer and Legal Procurator.&lt;/p&gt;
&lt;p&gt;5. Meet the general public and beneficiaries to assist them in answering queries made by them, including replying to emails.&lt;/p&gt;
&lt;p&gt;6. Schedule client appointments with the legal aid office officials and legal aid lawyers and procurators.&lt;/p&gt;
&lt;p&gt;7. Inform the applicants for legal aid wether their application has been approved or rejected and inform the clients with the relevant information as soon as it is available.&lt;/p&gt;
&lt;p&gt;8. Assist in preparing returns, and statistics as directed.&lt;/p&gt;
&lt;p&gt;9. Collecting information, keeping and updating of records and databases, including digital databases.&lt;/p&gt;
&lt;p&gt;10. Copying, typing, filing and carrying out general office work, including use of scanner machines, photocopy machines and other office equipment.&lt;/p&gt;
&lt;p&gt;11. Follow any directions and/or any other duties as assigned by senior management or the delegated authority of the Agency.&lt;/p&gt;
&lt;p&gt;12. Perform any other duties according to the exigencies of the service as directed by the Permanent Secretary wihin the Ministry.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Salary and benefits:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Salary (2026) yearly: €20,645 with annual increase of €1,054 and annual increments of €317 (upon satisfactory performance) up to a maximum of €22,546&lt;/p&gt;
&lt;p&gt;Allowances: Legal Aid Allowance: €500&lt;/p&gt;
&lt;p&gt;Communication Allowance: €500&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Qualifications Required: &lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;a) In possession of four (4) subjects at MQF Level 3 (attained with at least a Grade 5 in SEC examinations, or a Grade C in foreign examinations); and&lt;/p&gt;
&lt;p&gt;b) Able to communicate effectively in both written and spoken Maltese and English&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Recommended: &lt;/strong&gt;Experience in the use of Microsoft 365, email, and knowledge of IT.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Applications will be received by email on hr.legalaidmalta@gov.mt by 25th September 2026 and should include:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;i. Covering Letter&lt;/p&gt;
&lt;p&gt;ii. Scanned copies of all the certificates and reference letters&lt;/p&gt;

Administrative & Clerical

Customer Service

	Monthly	Yearly
Gross Salary	€0.00	€0.00
Tax	€0.00	€0.00
National Insurance	€0.00 *	€0.00
COLA / Bonus	€42.71 **	€512.52 **
Net Salary	€0.00	€0.00

Senior General Support Officer

About This Job

Job details

Language Requirements

Maltese - Full professional proficiency (Required)

English - Full professional proficiency (Required)

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