Shipping Administrator

About Our Client

Heroix is collaborating with a well-established organisation in the maritime services sector that provides specialist support for the registration of vessels under the Malta flag. Our Client works with a diverse international customer base and supports the registration of yachts, passenger vessels and commercial ships through an experienced professional team.

Role Overview

We are seeking a Shipping Administrator to join our Client’s maritime services team. This position combines general office administration with hands-on support relating to seafarer documentation and crewing matters, making it a suitable opportunity for an organised individual looking to develop a career within the shipping sector.

Key Responsibilities

• Department Administration: Carry out a range of clerical and administrative tasks to support the efficient running of the maritime services department.
• Crew Documentation: Assist with checking submissions relating to crew members, ensuring that the required supporting records, certificates and information are in place.
• Maritime Documentation: Support the processing of documentation associated with seafarers, including requests relating to STCW endorsements and seafarers’ books.
• Authority and Client Coordination: Communicate with Transport Malta, clients and crewing agencies regarding applications, documentation requirements and outstanding matters, following up as necessary to keep processes moving.
• Billing and Payments: Prepare invoices connected with relevant services and follow up on outstanding payments when required.

Qualifications, Skills and Attributes

• Education: An A-Level standard of education or equivalent is required.
• Experience: Previous exposure to office administration, secretarial duties or a similar support position would be advantageous, although candidates with the right aptitude and willingness to learn will also be considered.
• Language Skills: Excellent command of English is required to succeed in this role. The ability to communicate in Maltese would be an asset.
• Communication Skills: Strong written and verbal communication skills, with the confidence to communicate professionally with clients, authorities, agencies and colleagues.
• Interpersonal Skills: A cooperative approach and the ability to contribute positively within a team-oriented working environment.
• Technical Skills: Good working knowledge of Microsoft Word, Excel and Outlook, together with confidence in handling electronic records and routine office documentation.
• Organisation: Strong attention to detail and the ability to manage documentation, priorities and follow-ups in an orderly and dependable manner.
• Self-Motivated: A proactive attitude, willingness to learn and genuine interest in developing knowledge within the maritime services field.
• Problem-Solving: Ability to remain composed when workloads increase, identify outstanding requirements and take practical steps to help resolve day-to-day administrative matters.

What's on Offer

•  Compensation: A competitive remuneration package, complemented by a performance-related bonus.
• Working Hours: Flexible working arrangements, including hybrid working and reduced summer hours.
• Health and Wellbeing: Health insurance together with access to employee wellness initiatives.
• Professional Development: Training opportunities and paid study leave to support continued learning and professional qualifications.
• Additional Benefits: Employee discounts and a mobile phone allowance.
• Career Development: Clear opportunities for professional growth and advancement within a dynamic and expanding company.

What Heroix Offers

• Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
• CV Review: Receive candid & constructive feedback to enhance your CV.
• Interview Planning: Get personalised prep sessions prior to your interviews.
• Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.
• Long Term: Gain insights into the role and company for a long-term, stable career move.
• Exclusive Opportunities: Access a broader range of job opportunities.
• Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
• Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
• Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
• Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
• Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
• Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.

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