Technician

Job Overview

Our Maintenance Department is looking for a Technician to join the team. This position calls for a dynamic, career-oriented individual who is eager to develop their career within our Maintenance Department.

Key Responsibilities

• General Maintenance: Perform routine technical repairs and fault finding across guest rooms, public areas, and back-of-house facilities.
• Timely Execution: Carry out maintenance tasks and repairs in a timely and professional manner to ensure seamless daily operations.
• Routine Inspections: Conduct regular inspections of mechanical, electrical, and plumbing (MEP) systems as directed by management.
• Reporting & Follow-up: Report issues and follow up on work orders and maintenance requests through the appropriate channels.
• Troubleshooting: Diagnose and resolve mechanical, electrical, or plumbing issues efficiently.
• Preventive Maintenance: Support preventive maintenance programs and assist with maintaining HVAC, lighting, and water systems.
• Equipment Maintenance: Ensure all kitchen, laundry, and operational appliances and machinery are maintained in full working order.
• Safety & Compliance: Assist in maintaining building safety systems according to hotel standards and regulations.
• Workplace Safety: Maintain a safe working environment and strictly follow safety procedures to prevent accidents.

Note: The duties and responsibilities described in this job description are not exhaustive, and additional tasks may be assigned as business needs evolve.

Skills and Qualifications

• Experience: Previous experience in a hotel, hospitality, or facilities maintenance role.
• Technical Knowledge: Good working knowledge of general building maintenance, including basic electrical, plumbing, and mechanical systems.
• Problem-Solving: Strong ability to diagnose and repair technical faults efficiently.
• Certifications: Electrical Licence A or relevant technical certification will be considered an asset.
• Teamwork: Ability to work independently as well as collaboratively within a team.
• Communication: Good command of the English language, both verbal and written.
• Flexibility: Willingness to work shift patterns, including evenings, nights, weekends, and public holidays based on operational needs.

True Hospitality at IHG

We genuinely care about people, and we show this by delivering our promise of True Hospitality every single day. It’s what connects every colleague across all IHG® hotels.

Each IHG® hotel brand delivers True Hospitality in its own unique way, guided by our core service skills:

• True Attitude: Being caring, striving to make a positive difference, and building genuine connections with guests and team members.
• True Confidence: Possessing the knowledge and skills to perform your role effectively, giving guests peace of mind that they can rely on you.
• True Listening: Focusing intently on what guests are saying, picking up on subtle cues, and understanding their individual needs.
• True Responsiveness: Providing guests with what they need in a timely, helpful, and caring manner.

There’s so much more to this job than can be captured on paper — it’s about creating exceptional experiences, doing the right thing, and understanding people.