Tier 3 (Top Tier) - IT Operations Engineer

Heroix posted on 03 February, 2025
Job Status:
Closed

About This Job

Tier 3 (Top Tier) - IT Operations Engineer
Salary: €38,000 to €45,000

About Our Client

Our Client provides essential IT services to a wide range of industries, including manufacturing, office environments, distribution, and retail. They also distribute and represent well-known software brands and hospitality solutions. Our Client's dedicated team of professionals continues to drive innovation and ensure the business remains a leader in their field.

Role Overview

As an IT Operations Engineer, you will be a key contributor to delivering high-quality IT support and solutions to the company's diverse client base. This hands-on role involves resolving complex technical issues, managing IT systems, and collaborating with a motivated team to provide exceptional service.

Key Responsibilities

  • Deliver reliable IT support to clients both remotely and on-site.
  • Install, configure, and maintain systems such as Cisco firmware, setups using Fortinet technologies, VLANs, VPNs, and Microsoft platforms.
  • Optimize and manage databases to ensure seamless performance.
  • Collaborate with the team to meet client needs and maintain high customer satisfaction.
  • Ensure compliance with SLAs and consistently deliver outstanding service.

Qualifications, Skills & Attributes

  • Experience: 5 to 10 years in an IT services environment.
  • Certifications: Possession of a degree in IT or a related field would be considered an advantage. Proficiency or certifications in Cisco (CCNA/CCNP), and Microsoft systems is critical. FCSS, or other Fortinet based certifications will be a great asset for this role. Interest in pursuing such certifications would be encouraged and supported.
  • Technical Skills: Hands-on expertise in Cisco firmware, VLANs, VPNs, even possibly FortiGate firewalls, as well as database management.
  • Flexibility: Ability to adapt between on-site and office-based work environments.
  • Collaboration: Strong teamwork and communication skills to thrive in a collaborative setting.

What's on Offer

  • A competitive salary and comprehensive benefits package.
  • A chance to work with state-of-the-art technology in a dynamic environment.
  • A supportive and collaborative team culture.
  • Exciting challenges to enhance your professional skills.

What Heroix Offers

  • Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
  • CV Review: Receive candid & constructive feedback to enhance your CV.
  • Interview Planning: Get personalised prep sessions prior to your interviews.
  • Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.
  • Long Term: Gain insights into the role and company for a long-term, stable career move.
  • Exclusive Opportunities: Access a broader range of job opportunities.
  • Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
  • Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
  • Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
  • Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
  • Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
  • Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.

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DIER E.A. Licence No: 00229-2023

Job details

38,000 to 45,000 annually
Malta
Full-time
Executive
Onsite
IT & Software Development

Language Requirements

English - Full professional proficiency (Advantage)

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I am a student
I am under 18 years old
I was born before 31st December 1961
MonthlyYearly
Gross Salary€0.00€0.00
Tax€0.00€0.00
National Insurance€0.00 *€0.00
COLA / Bonus€42.71 **€512.52 **
Net Salary€0.00€0.00

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