Travel Co-Ordinator

Position Title: Exclusively Malta Travel Coordinator

Location: Malta (work from home but MUST live in Malta or Gozo)

Company Overview: Exclusively Malta is a premier travel and leisure company specializing in creating exclusive and bespoke experiences for discerning travelers. We pride ourselves on curating unforgettable journeys that showcase the best of destinations around the world. As part of our commitment to excellence, we are seeking highly organized and passionate individual to join our team as the Exclusively Malta Travel Coordinator.

Job Description: As the Exclusively Malta Operations Coordinator, you will play a crucial role in ensuring the flawless execution of luxury travel experiences in Malta. You will be responsible for managing all aspects of operations, from on-the-ground logistics, vendor relations with a focus on delivering exceptional service and exceeding client expectations.

Responsibilities:

Supplier Relations: Develop and maintain strong relationships with local partners, including hotels, transportation providers, guides, and activity vendors, to ensure seamless coordination and high-quality service delivery.

Logistics Coordination: Oversee all logistical arrangements, including transportation, accommodations, dining reservations, and activity bookings, to ensure a smooth and enjoyable experience for our clients.

On-the-Ground Support: Serve as the main point of contact for clients during their stay in Malta, providing personalized assistance, troubleshooting any issues that may arise, and ensuring a memorable and stress-free experience.

Crisis Management: Act swiftly and decisively to resolve any emergencies or unexpected challenges, ensuring the safety and well-being of our clients at all times.

Documentation and Reporting: Maintain accurate records of all operational activities, including client preferences, supplier contracts, vendor booking confirmations & invoicing.

Qualifications:

Previous Experience: Minimum 1 – 2 years of experience in the travel & hospitality industry or similar

Destination Knowledge: Knowledge of Malta's culture, history, attractions, and luxury travel offerings is highly desirable.

Strong Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally and confidently with clients, suppliers, and team members.

Organizational Skills: Exceptional attention to detail and the ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment.

Customer Focus: A passion for delivering exceptional service and creating unforgettable experiences for clients, with a commitment to exceeding their expectations.

Language Skills: Fluency in English is required. Knowledge of additional languages, particularly Maltese or Italian, is an advantage.

Flexibility: Willingness to work irregular hours, including weekends, and holidays, as needed, to accommodate client needs and operational requirements.

If you are a dynamic and highly organized individual with a passion for luxury travel and a deep appreciation for the beauty and culture of Malta, we invite you to join our team as the Exclusively Malta Travel Coordinator.