Administration Officer 4 (Survey Interviewing)

Job description

The National Statistics Office is looking for talented individuals who are keen to embark on a statistical career with specialisation in survey interviewing as an Administration Officer 4.

The prospective employee will be recruited on a full-time indefinite contract and will be part of a team of Survey Interviewers, primarily stationed at the Malta International Airport (departures lounge), and work on a 12-hourly shift basis (day-night-rest-off).

At the discretion of the Management, Administration Officers 4 may be requested to work during office hours on a five-day week.

Besides very good written and verbal communication skills in the English language and any other Official European Language; preferably Maltese, the successful candidate must have:

• Excellent Level of interpersonal skills;
• Good knowledge of Microsoft Office applications (preferably qualified with a European Computer Driving License - ECDL);
• Sound numerical and IT skills;
• The ability to work in a team and on individual projects; and
• The ability to plan and manage multiple projects within the stipulated deadlines.

Responsibilities

The key responsibilities of an Administration Officer 4 with specialisation in survey interviewing include:

• Coordinating, supervising and monitoring data collection projects and processes;
• Acting as a senior survey interviewer for tourism surveys and other projects, in line with set methodologies, by personal or telephone interviewing;
• Administrative support in surveys and other projects as deemed necessary by the Head of Unit, including data entry, coding, and updating of registers;
• Assisting the senior management in administrative tasks such as scheduling;
• Reporting to the Tourism and Culture Statistics Unit on data collection procedures executed at points of data collection such as the Airport (Tourstat Survey).

The full job description may be viewed in the below attachments.

Requirements

By the closing time and date of this call for applications, applicants must be in possession of:

• A recognised Certificate at MQF Level 4 in a relevant subject area

OR

• Two (2) Advanced Level subject qualifications relevant to the post, together with ten (10) years, or equivalent, of relevant experience.

Prospective applicants should note the requirement to produce MQRIC recognition statements in respect of their qualifications from MQRIC, or other designated authorities, as applicable, as per provisions applicable to this call for applications.

Prospective applicants are also kindly requested to read and abide by the following the eligibility requirements (attached below).

Training provided

NSO employees are provided one-to-one on job training and mentorship. Other training initiatives include yearly Information Security tuition, Public Service training programmes, European Statistical Training Programmes and tailor-made training programmes.

Salary

The position of an Administration Officer 4 offers an annual starting salary of €24,038 for the year 2024, rising by annual increments subject to a positive performance review. This renumeration excludes a shift-allowance, and any Sunday and Public Holidays allowances, whilst also excludes any qualification allowances and overtime pay, which are reimbursed separately on an ad-hoc basis, as need arises.

Other benefits

The NSO thrives to offer:

• A friendly working environment;
• Health insurance coverage;
• Training and incentives for continuous development;
• Automatic career progression;
• Opportunities for pursuing further studies including scholarships.

To apply

Interested applicants are encouraged to apply by clicking on the Recruitment Form.

Closing date for application is noon (CET) Tuesday 10 September 2024.

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The National Statistics Office (NSO) is the executive arm of the Malta Statistics Authority. It is responsible for the collection, compilation, analysis, and publication of a wide range of statistical information and related matters.