Archer IT Recruitment

&lt;p&gt;&lt;strong&gt;Application Support &amp;ndash; Service Desk Agent (Remote | Maltese Speakers)&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;strong&gt;Be the first point of contact for application and technical support&lt;/strong&gt;&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Join a collaborative remote-first team of developers and IT specialists&lt;/strong&gt;&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Enjoy a healthy work-life balance while accelerating your IT career&lt;/strong&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Are you passionate about technology and eager to build your career in a dynamic, supportive, and fully remote environment? A leading international company based in Malta is looking for an &lt;strong&gt;Application Support &amp;ndash; Service Desk Agent&lt;/strong&gt; to join its growing IT team.&lt;/p&gt;&lt;p&gt;This is an excellent opportunity to expand your technical expertise while making a meaningful impact on both internal teams and end users. You&#039;ll gain hands-on experience working with enterprise applications, analysing system logs, troubleshooting IIS issues, and supporting Windows Server environments&amp;mdash;all while collaborating with experienced developers and IT professionals who are committed to knowledge sharing and continuous improvement.&lt;/p&gt;&lt;p&gt;If you&#039;re looking for a role that combines technical growth, a strong remote company culture, career development, and a healthy work-life balance, this is the perfect opportunity.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;You Will:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Provide first-line application and technical support to customers and internal teams.&lt;/li&gt;&lt;li&gt;Run MySQL queries to investigate, diagnose, and resolve technical issues.&lt;/li&gt;&lt;li&gt;Troubleshoot Internet Information Services (IIS) and Windows Server environments.&lt;/li&gt;&lt;li&gt;Collaborate closely with developers and technical experts to resolve complex incidents.&lt;/li&gt;&lt;li&gt;Continuously develop your technical skills through exposure to modern technologies and enterprise systems.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Skills / Experience:&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;2+ years of Knowledge of IIS configuration and troubleshooting.&lt;/li&gt;&lt;li&gt;Strong analytical, troubleshooting, and problem-solving skills.&lt;/li&gt;&lt;li&gt;Excellent communication skills and the ability to thrive in a remote, collaborative environment.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;strong&gt;Salary / Benefits:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&amp;euro;25,000 &amp;ndash; &amp;euro;35,000&lt;/strong&gt; + health insurance, including opportunities for professional development, career progression, and a flexible remote working environment that supports a healthy work-life balance.&lt;/p&gt;&lt;p&gt;For more information, contact Alessandro Binetti confidentially on +356 2601 6651 or on &lt;a href=&quot;mailto:alessandro@archer.mt&quot;&gt;alessandro@archer.mt&lt;/a&gt;&lt;/p&gt;&lt;p&gt;About Archer &amp;ndash; Archer IT Recruitment is a Specialist IT Recruitment Consultancy based in Malta.&lt;/p&gt;

	Monthly	Yearly
Gross Salary	€0.00	€0.00
Tax	€0.00	€0.00
National Insurance	€0.00 *	€0.00
COLA / Bonus	€42.71 **	€512.52 **
Net Salary	€0.00	€0.00

Application Support – Service Desk Agent

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English - Full professional proficiency (Advantage)

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