About This Job
About the Role
We are looking for a responsible and experienced Care Supervisor to oversee the daily coordination of carers and nurses, ensuring that clients receive high-quality care and that staff are properly supported. The ideal candidate will have a healthcare background, strong organisational and problem-solving skills, and the ability to work confidently in a fast-paced environment.
Key Responsibilities
- Plan and manage staff rosters according to client requirements.
- Coordinate and allocate carers and nurses based on client needs and staff availability.
- Conduct regular client visits to monitor the quality of care and staff performance.
- Support staff wellbeing and address any concerns or issues promptly.
- Collect regular feedback from clients and staff and take appropriate follow-up action.
- Maintain accurate records and prepare monthly reports for senior management.
- Use Microsoft Office, particularly Excel, and CRM systems for daily administrative tasks.
- Resolve operational issues efficiently and ensure smooth day-to-day service delivery.
Requirements
- Minimum MQF Level 5 qualification in Healthcare or equivalent.
- Previous experience managing care teams and clients.
- Healthcare, nursing, or caring background.
- Valid driving licence.
- Good knowledge of Microsoft Office, particularly Excel.
- Strong communication, organisational, and problem-solving skills.
- Ability to work independently and take ownership of responsibilities.
- Willingness to work in a fast-paced and dynamic environment.
- Good command of English; knowledge of Maltese will be considered an advantage.
- Quick learner with a flexible and proactive approach.