Employee discounts

Wellness programs

Bluerock Operations Limited

&lt;p&gt;&lt;strong&gt;JOB PURPOSE SUMMARY:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Mavenry is seeking a passionate and commercially driven &lt;strong&gt;Sales Floor Manager – Beauty &amp;amp; Fragrance&lt;/strong&gt; to lead the daily performance of our Beauty &amp;amp; Fragrance department. This role is central to delivering an elevated luxury experience, developing a high-performing team, building long-term client relationships, and driving the commercial success of the department. The successful candidate will demonstrate strong leadership capabilities, excellent commercial awareness, exceptional service standards, and a genuine passion for beauty, fragrance, and premium retail.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;Full-Time Indefinite&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;ESSENTIAL DUTIES AND RESPONSIBILITIES&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;TEAM LEADERSHIP &amp;amp; PERFORMANCE&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Lead, coach and motivate the Beauty &amp;amp; Fragrance team to achieve individual and departmental sales targets.&lt;/p&gt;
&lt;p&gt;· Foster a high-performance and client-focused culture through regular coaching, feedback and support.&lt;/p&gt;
&lt;p&gt;· Monitor team performance and contribute to the achievement of key commercial KPIs.&lt;/p&gt;
&lt;p&gt;· Support the development of team members through ongoing training and performance guidance.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;CLIENT EXPERIENCE &amp;amp; CLIENTELING&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Deliver an exceptional luxury experience through personalised service and strong client engagement.&lt;/p&gt;
&lt;p&gt;· Support the team in building and maintaining long-term relationships with clients, including VIP clientele.&lt;/p&gt;
&lt;p&gt;· Encourage effective clienteling practices to drive loyalty, repeat business and client retention.&lt;/p&gt;
&lt;p&gt;· Manage client queries, complaints and after-sales matters with professionalism and care.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;SALES &amp;amp; COMMERCIAL PERFORMANCE&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Drive departmental sales performance and support the achievement of commercial targets.&lt;/p&gt;
&lt;p&gt;· Monitor product performance and identify opportunities to maximise sales and enhance the client experience.&lt;/p&gt;
&lt;p&gt;· Maintain strong product knowledge across beauty and fragrance collections, brands and key products.&lt;/p&gt;
&lt;p&gt;· Support product launches, campaigns and seasonal activations in collaboration with Marketing and Product teams.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;FLOOR MANAGEMENT &amp;amp; OPERATIONAL EXCELLENCE&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Ensure the Beauty &amp;amp; Fragrance department is visually inspiring, fully stocked and trade-ready at all times.&lt;/p&gt;
&lt;p&gt;· Maintain high standards of presentation, merchandising and operational discipline.&lt;/p&gt;
&lt;p&gt;· Ensure daily operations are carried out efficiently and in line with company policies and brand standards.&lt;/p&gt;
&lt;p&gt;· Work closely with the Store Manager to support the overall performance and smooth operation of the boutique.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;PROFESSIONAL CONDUCT &amp;amp; DEVELOPMENT&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Lead by example and consistently uphold Mavenry’s premium service and brand standards.&lt;/p&gt;
&lt;p&gt;· Participate in ongoing training and development to enhance product, leadership and service expertise.&lt;/p&gt;
&lt;p&gt;· Collaborate effectively with the wider retail team and internal departments.&lt;/p&gt;
&lt;p&gt;· Maintain a polished, professional appearance and demonstrate a hands-on approach to daily operations.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;PROFILE REQUIRED&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;· Previous experience in beauty, fragrance, premium or luxury retail, including team leadership responsibilities.· Strong commercial awareness with a proven ability to drive sales performance and achieve targets.· Genuine passion for beauty, fragrance and delivering exceptional customer experiences.· Strong leadership, communication and coaching skills.· Excellent client service and relationship-building abilities.· Well organised, proactive and able to perform effectively in a fast-paced retail environment.· Proficiency in English (spoken and written).&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;WHAT WE OFFER&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;· Opportunity to lead one of Malta’s exciting Beauty &amp;amp; Fragrance departments.· Ongoing training and development with internationally recognised beauty brands.· Exposure to premium beauty, fragrance and luxury retail environments.· Career development and progression opportunities within Bluerock.· Supportive, collaborative and performance-driven working environment.· Competitive remuneration aligned with experience.&lt;/li&gt;
&lt;/ul&gt;

English

Sales Floor Manager – Beauty & Fragrance

&lt;p&gt;&lt;strong&gt;JOB PURPOSE SUMMARY:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The Beauty Advisor is responsible for developing sales to meet daily, weekly, and monthly business objectives. This role involves delivering a highly qualitative customer service and experience, adhering to L’OCCI-Way principles, and maintaining high standards in store operations.&lt;/p&gt;
&lt;p&gt;*&lt;strong&gt;&lt;em&gt;Full-Time Indefinite&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;ESSENTIAL DUTIES AND RESPONSIBILITIES:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;SALES DEVELOPMENT AND CUSTOMER SERVICE&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Sales Objectives: Achieve sales targets on a daily, weekly, and monthly basis.&lt;/p&gt;
&lt;p&gt;· Customer Experience: Deliver exceptional customer service, ensuring a positive shopping experience.&lt;/p&gt;
&lt;p&gt;· Omnichannel Sales: Generate additional sales through a fully integrated omnichannel mindset, leveraging existing channels (website, B2B, Spa) and proactive social selling (Clientelling, BA influencer, Personal Shopper).&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;CUSTOMER EXPERIENCE AND SALES&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Engagement: Greet and engage customers authentically, creating genuine connections.&lt;/p&gt;
&lt;p&gt;· Consultations: Conduct personalised consultations to assess customer needs and recommend suitable products and routines, enhancing UPT/ATV.&lt;/p&gt;
&lt;p&gt;· Product Demonstrations: Encourage customers to test products in-store, performing indulgent rituals and demonstrations to create memorable experiences.&lt;/p&gt;
&lt;p&gt;· Cross-Selling: Identify opportunities to cross-sell, highlighting best sellers in a customer-centric manner.&lt;/p&gt;
&lt;p&gt;· Customer Loyalty: Foster customer loyalty by promoting the VIP programme, explaining current promotions, and offering samples and additional services.&lt;/p&gt;
&lt;p&gt;· Personalised Relationships: Develop personalised relationships through a Clientelling approach, including sample follow-ups, birthday wishes, and replenishment of favourite products.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;STORE OPERATIONS&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Daily Operations: Participate in daily store operations, including stock replenishment, ensuring the store and backroom are always pristine, arranging gift compositions, applying merchandising recommendations, and handling the cash register.&lt;/p&gt;
&lt;p&gt;· Store Maintenance: Confidently open and close the store, maintaining operational efficiency.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;SELF-DEVELOPMENT&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Training and Coaching: Attend L’OCCITANE training and coaching sessions, completing the My True Story Digital Training modules.&lt;/p&gt;
&lt;p&gt;· Knowledge Development: Proactively develop expertise in L’OCCITANE’s skin care, fragrance, and hair care products, understanding their benefits, ingredients, and actions.&lt;/p&gt;
&lt;p&gt;· Best Practices: Share best practices with peers, striving to achieve both individual and collective objectives.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;QUALIFICATIONS AND EXPERIENCES:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;REQUIRED SKILLS:&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Strong customer service and sales skills.&lt;/p&gt;
&lt;p&gt;· Excellent communication and interpersonal abilities.&lt;/p&gt;
&lt;p&gt;· Proficiency in English.&lt;/p&gt;
&lt;p&gt;· Ability to engage and connect with customers authentically.&lt;/p&gt;
&lt;p&gt;· Proficiency in handling store operations, including stock management and cash register handling.&lt;/p&gt;
&lt;p&gt;· Commitment to ongoing learning and development.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;PREFERRED EXPERIENCE:&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Previous experience in beauty retail or a similar customer-facing role.&lt;/p&gt;
&lt;p&gt;· Familiarity with L’OCCITANE products and the L’OCCI-Way principles.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;WHAT WE OFFER:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Comprehensive Training: Access to L’OCCITANE training and coaching sessions to enhance your skills and knowledge.&lt;/p&gt;
&lt;p&gt;· Career Development: Opportunities for professional growth and development within the company.&lt;/p&gt;
&lt;p&gt;· Supportive Work Environment: A positive and collaborative work culture.&lt;/p&gt;
&lt;p&gt;· Incentive Programs: Performance-based incentives and rewards.&lt;/p&gt;

Beauty Advisor - L'Occitane

Saint James Hospital

&lt;h3&gt;&lt;strong&gt;About Us&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.&lt;/p&gt;
&lt;p&gt;The Storekeeper is responsible for all goods stored within the Procurement Department/Stores. One of the main objectives of the position is to ensure effective storage, delivery and receiving of goods.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Key Tasks &amp;amp; Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Receiving and inspecting goods and supplies received against invoices and purchase orders; ensuring that expiry dates and supplies quality are up to company standards.&lt;/li&gt;
&lt;li&gt;Sorting, coding, stacking and checking stored supplies.&lt;/li&gt;
&lt;li&gt;Maintaining par stock levels.&lt;/li&gt;
&lt;li&gt;Participating and coordinating stock takes at a regular and as needed basis.&lt;/li&gt;
&lt;li&gt;Rotating stock according to FIFO, checking expiry dates and preparing order lists together with purchasing officer.&lt;/li&gt;
&lt;li&gt;Preparing timely requisitions according to requisition planning. Ensuring that all items are coded correctly on their respective shelves and that codes tally with the information on the hospital information system&lt;/li&gt;
&lt;li&gt;Maintaining the Stores in a clean, tidy and organised manner.&lt;/li&gt;
&lt;li&gt;Performing duties in accordance with Saint James Hospital Group policies and procedures.&lt;/li&gt;
&lt;li&gt;Performing duties in accordance with occupational health and safety, equal opportunity and other relevant personnel policies / legislation.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Required Skills and Attributes&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Possess multi-tasking skills.&lt;/li&gt;
&lt;li&gt;Possess excellent communication skills.&lt;/li&gt;
&lt;li&gt;Possess good organisation and time management skills.&lt;/li&gt;
&lt;li&gt;Have a sharp eye for detail.&lt;/li&gt;
&lt;li&gt;Be a team player.&lt;/li&gt;
&lt;li&gt;Be able to carry and lift heavy objects.&lt;/li&gt;
&lt;li&gt;Be professional at all times.&lt;/li&gt;
&lt;li&gt;Be fluent in spoken and written English.&lt;/li&gt;
&lt;li&gt;Be able to work on own initiative, especially when stores are very busy.&lt;/li&gt;
&lt;li&gt;Be computer literate and proficient in the use of Microsoft processes.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Internal training programs and skill development initiatives&lt;/li&gt;
&lt;li&gt;Support with training and professional development&lt;/li&gt;
&lt;li&gt;Employee referral bonus incentive&lt;/li&gt;
&lt;li&gt;Complimentary daily Lunch&lt;/li&gt;
&lt;li&gt;Staff and family discounts on hospital services and fees&lt;/li&gt;
&lt;li&gt;Staff Discounts on products and services from our subsidiaries&lt;/li&gt;
&lt;li&gt;State-of-the-art equipment and technology&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Join us for exceptional benefits and a positive work culture.&lt;/strong&gt;&lt;/p&gt;

Maltese

Storekeeper

&lt;p&gt;&lt;strong&gt;About Us&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Roles &amp;amp; Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Nurses care for people who are sick, injured, convalescent or disabled. Nurses deliver individualised care to patients utilising the nursing processes of assessment, planning, intervention, implementation, and evaluation, in accordance with established nursing practice, ethics and Saint James Hospital Policies. Nurses need to monitor patients, administer medication, maintain records, consult with healthcare providers, and educate patients. Nurses collaborate with other professional healthcare disciplines to ensure safe and effective patient care delivery and achievement of the desired patient outcomes. Nurses need to interact with the patient, relatives and the multidisciplinary team whilst maintaining a high standard of professional nursing. Saint James Hospital Nurses provide care for adult medical and surgical patients, and to pediatric patients with medical and/or surgical ailments.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Providing bedside care for a wide variety of medical patients, including pre- and post-surgery patients.&lt;/li&gt;
&lt;li&gt;Consulting and coordinating with the health care team to assess, plan, implement and evaluate patient care.&lt;/li&gt;
&lt;li&gt;Assessing, implementing, planning, and evaluating nursing care plans by working collaboratively in a multidisciplinary team.&lt;/li&gt;
&lt;li&gt;Recording and maintaining accurate and complete health care records including vital signs and medical information.&lt;/li&gt;
&lt;li&gt;Monitoring, reporting, and recording symptoms or changes in the patients’ condition.&lt;/li&gt;
&lt;li&gt;Preparing and administering medications as prescribed and record all entries of medication administration accurately.&lt;/li&gt;
&lt;li&gt;Reporting any suspected adverse drug reaction immediately to the medical team and pharmacist.&lt;/li&gt;
&lt;li&gt;Initiating and providing education accordingly to patients and relatives on how to manage their illness/surgery and emphasising on home care needs.&lt;/li&gt;
&lt;li&gt;Accompanying specialists during ward rounds and ensure that changes in patient care are communicated to colleagues.&lt;/li&gt;
&lt;li&gt;Responding immediately to lifesaving/emergency care situations.&lt;/li&gt;
&lt;li&gt;Actively leading and participating in the discharge planning process.&lt;/li&gt;
&lt;li&gt;Fostering a supportive and compassionate environment to care for patients and their families.&lt;/li&gt;
&lt;li&gt;Establishing and maintaining good working relationships with all departments in the Hospital.&lt;/li&gt;
&lt;li&gt;To be courteous and professional, with both clients, colleagues, and service providers.&lt;/li&gt;
&lt;li&gt;Reporting all incidents and accidents appropriately and to write out reports accordingly and in a timely manner.&lt;/li&gt;
&lt;li&gt;Abiding by Company policies and protocols, and ensuring implementation of new protocols, as required.&lt;/li&gt;
&lt;li&gt;Carrying out other departmental duties as required and requested within the remit of a professional nurse.&lt;/li&gt;
&lt;li&gt;Supervising and coordinating activities of the junior nursing staff/health care assistants.&lt;/li&gt;
&lt;li&gt;Assisting with the induction of new staff.&lt;/li&gt;
&lt;li&gt;Responsibility and accountability for own nursing practice and actions.&lt;/li&gt;
&lt;li&gt;Reporting breakages and malfunctioning equipment to the Nursing Officer or the relevant department (Biomedical or Engineering).&lt;/li&gt;
&lt;li&gt;Ensuring a safe hygienic environment is maintained for the benefit of patients/clients, staff, and visitors.&lt;/li&gt;
&lt;li&gt;Contributing to the general management and day to day workings of the unit by being an effective member of the clinical team and supporting senior staff.&lt;/li&gt;
&lt;li&gt;Maintaining and developing professional knowledge and competence. Ensuring all mandatory training is current and updated accordingly.&lt;/li&gt;
&lt;li&gt;Participating in standard Setting and Quality Assurance Programmes for the unit.&lt;/li&gt;
&lt;li&gt;To be flexible with regards to shift rotation.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Required Knowledge, Abilities &amp;amp; Skills:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Recognised degree in nursing&lt;/li&gt;
&lt;li&gt;Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta&lt;/li&gt;
&lt;li&gt;Extensive knowledge of nursing care methods and procedures&lt;/li&gt;
&lt;li&gt;Knowledge of emergency care&lt;/li&gt;
&lt;li&gt;Ability to effectively communicate with patients, families, and all medical and hospital staff at all levels of the organisation&lt;/li&gt;
&lt;li&gt;A team player with effective communication and interpersonal skills&lt;/li&gt;
&lt;li&gt;Responsible and compassionate&lt;/li&gt;
&lt;li&gt;Computer literate&lt;/li&gt;
&lt;li&gt;Good time management&lt;/li&gt;
&lt;li&gt;Excellent organisation skills&lt;/li&gt;
&lt;li&gt;Professional and friendly attitude.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Internal training programs and skill development initiatives&lt;/li&gt;
&lt;li&gt;Support with training and professional development&lt;/li&gt;
&lt;li&gt;Employee referral bonus incentive&lt;/li&gt;
&lt;li&gt;Complimentary daily Lunch&lt;/li&gt;
&lt;li&gt;Staff and family discounts on hospital services and fees&lt;/li&gt;
&lt;li&gt;Staff Discounts on products and services from our subsidiaries&lt;/li&gt;
&lt;li&gt;State-of-the-art equipment and technology&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Join us for exceptional benefits and a positive work culture.&lt;/strong&gt;&lt;/p&gt;

Ward Nurse

&lt;p&gt;&lt;strong&gt;About Us&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Roles &amp;amp; Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The Business Development and Corporate Relations Officer represents Saint James Hospital Group externally, identifying and securing new business opportunities and acting as the main point of contact between the Group and its corporate clients, insurers, referring practitioners and other partners. The role is responsible for growing patient volumes and revenue across the Group’s facilities by building, maintaining and strengthening long-term relationships, and by ensuring that partners and clients receive a consistent, professional and responsive service. The post holder works closely with clinical, operational, finance and marketing teams to turn opportunities into agreed services, and reports regularly to management on activity, results and market developments.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Business Development&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Identify, research and pursue new business opportunities with companies, insurers, embassies, associations, hotels, schools, sports organisations and other entities that can refer or contract services to the Group.&lt;/li&gt;
&lt;li&gt;Promote the Group’s full range of services, including outpatient clinics, diagnostics, surgery, health screening and corporate health packages, through meetings, presentations and site visits.&lt;/li&gt;
&lt;li&gt;Prepare proposals, quotations and service agreements in coordination with Finance and the relevant clinical and operational leads, and follow them through to signature.&lt;/li&gt;
&lt;li&gt;Develop corporate and occupational health packages tailored to client needs, and propose new services or partnerships based on market feedback.&lt;/li&gt;
&lt;li&gt;Support the preparation of tender and partnership submissions as required.&lt;/li&gt;
&lt;li&gt;Monitor competitor activity, pricing and market trends, and recommend actions to management.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Liaison&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Act as the primary point of contact between the Group and its external partners, ensuring that queries, requests and issues are handled promptly and brought to resolution.&lt;/li&gt;
&lt;li&gt;Liaise with internal departments, including front office, billing, clinics, wards, diagnostics and marketing, to ensure that agreed services are delivered as promised.&lt;/li&gt;
&lt;li&gt;Coordinate with health insurers and third-party payers on agreements, pre-authorisations, tariffs and service issues, in collaboration with the billing team.&lt;/li&gt;
&lt;li&gt;Liaise with referring general practitioners, consultants and other healthcare professionals to facilitate referrals and keep them informed of the Group’s services and developments.&lt;/li&gt;
&lt;li&gt;Represent the Group at meetings, networking events, conferences, health fairs and community initiatives.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Relationship Management&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Build and maintain strong, long-term relationships with existing clients and partners through regular contact, scheduled account reviews and visits.&lt;/li&gt;
&lt;li&gt;Maintain an accurate and up-to-date record of contacts, meetings, opportunities and agreements in the Group’s client relationship system.&lt;/li&gt;
&lt;li&gt;Gather and act on client and partner feedback, handle complaints professionally, and escalate matters to management where necessary.&lt;/li&gt;
&lt;li&gt;Monitor the renewal dates of agreements and lead renewal discussions in good time.&lt;/li&gt;
&lt;li&gt;Identify opportunities to extend existing relationships to additional services or facilities within the Group.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Reporting and General&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Agree annual targets with management and report monthly on activity, pipeline, new agreements, referral volumes and revenue generated.&lt;/li&gt;
&lt;li&gt;Work with the Marketing team on campaigns, promotional material and events aimed at corporate and partner audiences.&lt;/li&gt;
&lt;li&gt;Maintain strict confidentiality and comply with data protection legislation, Group policies and professional and ethical standards at all times.&lt;/li&gt;
&lt;li&gt;Travel between the Group’s facilities and to client premises as required, and attend occasional events outside normal working hours.&lt;/li&gt;
&lt;li&gt;Carry out any other duties, reasonably related to the role, as may be assigned by management.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;A diploma or degree in business, marketing, management, healthcare management or a related field, or equivalent proven experience.&lt;/li&gt;
&lt;li&gt;A minimum of three years’ experience in business development, sales, account management or client relations, preferably in healthcare, insurance, pharmaceuticals or another service industry.&lt;/li&gt;
&lt;li&gt;An established network of contacts in the local business community will be considered an asset.&lt;/li&gt;
&lt;li&gt;Excellent interpersonal, communication and presentation skills, with fluency in spoken and written English and Maltese; knowledge of other languages will be considered an asset.&lt;/li&gt;
&lt;li&gt;Strong negotiation and influencing skills, with the ability to deal confidently with senior decision-makers.&lt;/li&gt;
&lt;li&gt;A professional, courteous and diplomatic manner, with a strong customer service orientation.&lt;/li&gt;
&lt;li&gt;Commercial awareness and the ability to prepare proposals, analyse figures and report on results.&lt;/li&gt;
&lt;li&gt;Self-motivated, well organised and target-driven, able to work independently and manage multiple priorities.&lt;/li&gt;
&lt;li&gt;Ability to work collaboratively with clinical and non-clinical colleagues at all levels.&lt;/li&gt;
&lt;li&gt;Proficiency in Microsoft Office applications and familiarity with client relationship management systems.&lt;/li&gt;
&lt;li&gt;A high level of integrity and discretion in handling confidential and sensitive information.&lt;/li&gt;
&lt;li&gt;A clean driving licence and own transport.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Internal training programs and skill development initiatives&lt;/li&gt;
&lt;li&gt;Support with training and professional development&lt;/li&gt;
&lt;li&gt;Employee referral bonus incentive&lt;/li&gt;
&lt;li&gt;Complimentary daily Lunch&lt;/li&gt;
&lt;li&gt;Staff and family discounts on hospital services and fees&lt;/li&gt;
&lt;li&gt;Staff Discounts on products and services from our subsidiaries&lt;/li&gt;
&lt;li&gt;State-of-the-art equipment and technology&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Join us for exceptional benefits and a positive work culture.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;

Business Development and Corporate Relations Officer

&lt;p&gt;&lt;strong&gt;JOB PURPOSE SUMMARY:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;We are seeking confident and creative Make-Up Artists / Beauty Advisors to join our MAC Cosmetics team.&lt;/p&gt;
&lt;p&gt;This role combines professional make-up artistry with strong commercial focus. The successful candidate will deliver bold, personalised beauty experiences, drive sales performance, and uphold the high standards associated with one of the world’s most iconic beauty brands.&lt;/p&gt;
&lt;p&gt;*&lt;strong&gt;&lt;em&gt;Full-Time Indefinite&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;ESSENTIAL DUTIES AND RESPONSIBILITIES:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;MAKE-UP ARTISTRY &amp;amp; CUSTOMER EXPERIENCE&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Deliver professional make-up applications and personalised consultations aligned with MAC standards.&lt;/p&gt;
&lt;p&gt;· Provide engaging, confident and tailored customer service.&lt;/p&gt;
&lt;p&gt;· Build strong client relationships through product expertise and authentic brand representation.&lt;/p&gt;
&lt;p&gt;· Assist in handling customer queries and service matters professionally.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;SALES &amp;amp; COMMERCIAL PERFORMANCE&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Actively contribute to achieving daily and weekly sales targets.&lt;/p&gt;
&lt;p&gt;· Demonstrate strong product knowledge across complexion, colour and skincare categories.&lt;/p&gt;
&lt;p&gt;· Support campaign launches, new product introductions and in-store activations.&lt;/p&gt;
&lt;p&gt;· Maximise selling opportunities through cross-selling and upselling techniques.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;BRAND &amp;amp; OPERATIONAL STANDARDS&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Maintain MAC’s visual merchandising and counter presentation standards.&lt;/p&gt;
&lt;p&gt;· Support stock replenishment and ensure product availability.&lt;/p&gt;
&lt;p&gt;· Assist with opening and closing procedures, including transactional processes.&lt;/p&gt;
&lt;p&gt;· Ensure adherence to company policies and operational procedures.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;PROFILE REQUIRED&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Qualification in Make-Up Artistry or Beauty Therapy preferred.&lt;/p&gt;
&lt;p&gt;· Previous experience in cosmetics retail or professional make-up application.&lt;/p&gt;
&lt;p&gt;· Strong sales orientation and customer-focused mindset.&lt;/p&gt;
&lt;p&gt;· Confident communicator with the ability to engage and influence clients.&lt;/p&gt;
&lt;p&gt;· Genuine passion for makeup, creativity and self-expression.&lt;/p&gt;
&lt;p&gt;· Organised, reliable and accountable.&lt;/p&gt;
&lt;p&gt;· Proficiency in English (spoken and written).&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;WHAT WE OFFER&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Opportunity to work with a globally recognised beauty brand.&lt;/p&gt;
&lt;p&gt;· Clear progression pathway within premium retail.&lt;/p&gt;
&lt;p&gt;· Ongoing product training and development opportunities.&lt;/p&gt;
&lt;p&gt;· Supportive and performance-driven team culture.&lt;/p&gt;
&lt;p&gt;· Competitive remuneration aligned with role level.&lt;/p&gt;

Make-up Artist /Beauty Advisor

&lt;p&gt;&lt;strong&gt;JOB PURPOSE SUMMARY:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Mavenry is seeking a refined and commercially driven Sales Advisor to join our boutique team. This role is central to delivering an elevated luxury experience, building long-term client relationships, and contributing to the commercial success of the store. The successful candidate will demonstrate exceptional service standards, strong product knowledge, and a genuine appreciation for premium contemporary fashion, exceptional quality, and refined styling.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;*Full-Time Indefinite&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;ESSENTIAL DUTIES AND RESPONSIBILITIES:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;CLIENT EXPERIENCE &amp;amp; SERVICE EXCELLENCE&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Deliver personalised and attentive service that reflects Mavenry’s premium positioning.&lt;/p&gt;
&lt;p&gt;· Tailor interactions to individual client needs, ensuring a memorable and distinguished experience.&lt;/p&gt;
&lt;p&gt;· Manage client queries and service matters with professionalism and care.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;CLIENTELING &amp;amp; RELATIONSHIP DEVELOPMENT&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Build and maintain strong relationships with clients, including VIP clientele.&lt;/p&gt;
&lt;p&gt;· Utilise CRM tools to track preferences and purchase history.&lt;/p&gt;
&lt;p&gt;· Conduct proactive follow-ups to encourage loyalty and repeat visits.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;SALES &amp;amp; COMMERCIAL CONTRIBUTION&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Achieve individual sales targets and contribute to overall store performance.&lt;/p&gt;
&lt;p&gt;· Maintain strong product knowledge across contemporary collections and key styles.&lt;/p&gt;
&lt;p&gt;· Support commercial initiatives driven by the Store Manager.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;STORE STANDARDS &amp;amp; OPERATIONAL SUPPORT&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Ensure the shop floor is presented to the highest brand standards at all times.&lt;/p&gt;
&lt;p&gt;· Support visual merchandising updates and maintain display consistency.&lt;/p&gt;
&lt;p&gt;· Assist with stock monitoring and communicate replenishment needs.&lt;/p&gt;
&lt;p&gt;· Support daily store operations including opening, closing, and transactional processes.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;PROFESSIONAL CONDUCT &amp;amp; DEVELOPMENT&lt;/strong&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;· Participate in ongoing training to enhance product and service expertise.&lt;/p&gt;
&lt;p&gt;· Uphold brand values and maintain a polished, professional appearance.&lt;/p&gt;
&lt;p&gt;· Collaborate effectively with the wider retail team to ensure smooth operations.&lt;/p&gt;
&lt;p&gt;· Maintain punctuality and readiness for all scheduled shifts.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;PROFILE REQUIRED&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Previous retail experience, preferably within premium or luxury environments.&lt;/p&gt;
&lt;p&gt;· A genuine appreciation for premium contemporary fashion, exceptional quality, and refined styling.&lt;/p&gt;
&lt;p&gt;· Strong customer service orientation and commercial mindset.&lt;/p&gt;
&lt;p&gt;· Excellent communication and interpersonal skills.&lt;/p&gt;
&lt;p&gt;· Proficiency in English (spoken and written).&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;WHAT WE OFFER&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Opportunity to work within a premium multi-brand boutique environment.&lt;/p&gt;
&lt;p&gt;· Exposure to contemporary luxury collections and clienteling practices.&lt;/p&gt;
&lt;p&gt;· Structured development within a professional retail framework.&lt;/p&gt;
&lt;p&gt;· Competitive remuneration aligned with experience.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;If you are interested, please click the APPLY HERE button.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Sliema, Malta.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Actively looking&lt;/strong&gt;&lt;/p&gt;

Sales Advisor

&lt;p&gt;&lt;strong&gt;About Us&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Job Summary:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The Deputy Front Office Manager plays a pivotal role in ensuring the smooth and efficient operation of the front office department. This individual assists the Front Office Manager in overseeing daily activities, managing staff and delivering exceptional guest experiences. The role requires a hands on leader with a strong focus on customer service, team management and operational excellence.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Supervise daily front office operations at reception and ensure all front office activities are performed efficiently and in accordance with established policies and procedures.&lt;/p&gt;
&lt;p&gt;· Act as the primary point of contact for resolving patient issues, complaints, or requests promptly and professionally.&lt;/p&gt;
&lt;p&gt;· Support the recruitment, selection of new front office staff, ensuring a smooth transition into the department.&lt;/p&gt;
&lt;p&gt;· Provide structured onboarding and training to new recruits to ensure a smooth integration into front office operations.&lt;/p&gt;
&lt;p&gt;· Deliver ongoing training and refresher sessions to existing staff to maintain high service standards and ensure they are updated on policies, procedures and systems.&lt;/p&gt;
&lt;p&gt;· Schedule and manage team shifts to ensure adequate coverage at all times.&lt;/p&gt;
&lt;p&gt;· Motivate and mentor team members to provide exceptional service and achieve departmental goals.&lt;/p&gt;
&lt;p&gt;· Conduct regular performance reviews and provide constructive feedback to staff and manager.&lt;/p&gt;
&lt;p&gt;· Responsible when the manager is not available.&lt;/p&gt;
&lt;p&gt;· To discuss with FOH manager before taking decisions.&lt;/p&gt;
&lt;p&gt;· Ensure accurate billing, credit handling and cash transactions at the front desk.&lt;/p&gt;
&lt;p&gt;· Generate and analyze monthly departmental reports.&lt;/p&gt;
&lt;p&gt;· Communicate effectively with team members and senior management to align on objectives and resolve challenges.&lt;/p&gt;
&lt;p&gt;· Act as a liaison between the front office and other departments to ensure coordinated operations.&lt;/p&gt;
&lt;p&gt;· Participate in departmental meetings and contribute to strategic planning initiatives.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Qualifications&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Proven experience in front office operations&lt;/p&gt;
&lt;p&gt;· Strong knowledge of hospitality management systems&lt;/p&gt;
&lt;p&gt;· Excellent interpersonal and communication skills&lt;/p&gt;
&lt;p&gt;· Ability to lead, motivate and develop a diverse team.&lt;/p&gt;
&lt;p&gt;· Strong problem solving and decision-making abilities&lt;/p&gt;
&lt;p&gt;· Flexibility to work various shifts, including weekends and holidays&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Internal training programs and skill development initiatives&lt;/p&gt;
&lt;p&gt;Support with training and professional development&lt;/p&gt;
&lt;p&gt;Employee referral bonus incentive&lt;/p&gt;
&lt;p&gt;Complimentary daily Lunch&lt;/p&gt;
&lt;p&gt;Staff and family discounts on hospital services and fees&lt;/p&gt;
&lt;p&gt;Staff Discounts on products and services from our subsidiaries&lt;/p&gt;
&lt;p&gt;State-of-the-art equipment and technology&lt;/p&gt;

Deputy Front Office Manager

&lt;p&gt;&lt;strong&gt;About Us&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Roles &amp;amp; Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Diagnose common ailments and medical conditions, including upper respiratory tract infections.&lt;/li&gt;
&lt;li&gt;Recommend and undertake appropriate treatments, interventions and procedures, including topical, oral, intravenous and intramuscular medication administration.&lt;/li&gt;
&lt;li&gt;Provide clinical interventions including prescribing, counselling, psychological support, advice and patient education.&lt;/li&gt;
&lt;li&gt;Refer patients for diagnostic, therapeutic and support services, prioritising internal referrals within the Saint James Hospital Group.&lt;/li&gt;
&lt;li&gt;Use Group systems for booking diagnostic tests, referrals and other clinical services.&lt;/li&gt;
&lt;li&gt;Collect blood, tissue and fluid samples and take swabs for laboratory analysis.&lt;/li&gt;
&lt;li&gt;Interpret diagnostic tests, medical records, reports and examination findings to support diagnosis and treatment.&lt;/li&gt;
&lt;li&gt;Explain procedures, test results and prescribed treatments, while addressing patients’ concerns.&lt;/li&gt;
&lt;li&gt;Monitor and follow up patients’ conditions, reviewing and adjusting management plans as required.&lt;/li&gt;
&lt;li&gt;Conduct medical assessments for insurance, work permit, residence and citizenship applications, ensuring compliance with relevant guidelines and accurate documentation.&lt;/li&gt;
&lt;li&gt;Conduct evidence-based screening, risk assessments and early detection of illness, disease and disability.&lt;/li&gt;
&lt;li&gt;Initiate and participate in health screening programmes organised by Saint James Hospital Group.&lt;/li&gt;
&lt;li&gt;Work with public health providers on the prevention and control of communicable diseases and report to relevant authorities.&lt;/li&gt;
&lt;li&gt;Provide ongoing care and support for patients with chronic and terminal conditions, linking with appropriate healthcare providers where required.&lt;/li&gt;
&lt;li&gt;Promote health and wellbeing through health education, counselling and disease prevention initiatives.&lt;/li&gt;
&lt;li&gt;Advise patients and community members on diet, physical activity, hygiene and healthy lifestyle choices.&lt;/li&gt;
&lt;li&gt;Participate in the planning, implementation and administration of health programmes and standards across Saint James hospitals, clinics and external organisations.&lt;/li&gt;
&lt;li&gt;Support the introduction and delivery of new services, including workplace GP services and home visits.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Registered with the Malta Medical Council.&lt;/li&gt;
&lt;li&gt;Excellent oral and written communication and interpersonal skills.&lt;/li&gt;
&lt;li&gt;Ability to work independently, accurately, and effectively under pressure.&lt;/li&gt;
&lt;li&gt;Strong initiative, self-motivation, and organisational skills.&lt;/li&gt;
&lt;li&gt;Commitment to continuing professional development and maintaining competence.&lt;/li&gt;
&lt;li&gt;Ability to work collaboratively as part of the Saint James Hospital Group healthcare team.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Internal training programs and skill development initiatives&lt;/li&gt;
&lt;li&gt;Support with training and professional development&lt;/li&gt;
&lt;li&gt;Employee referral bonus incentive&lt;/li&gt;
&lt;li&gt;Complimentary daily Lunch&lt;/li&gt;
&lt;li&gt;Staff and family discounts on hospital services and fees&lt;/li&gt;
&lt;li&gt;Staff Discounts on products and services from our subsidiaries&lt;/li&gt;
&lt;li&gt;State-of-the-art equipment and technology&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Join us for exceptional benefits and a positive work culture.&lt;/strong&gt;&lt;/p&gt;

General Practitioner

&lt;p&gt;&lt;strong&gt;About Us&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Roles &amp;amp; Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Clinical Services&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Restoring health by providing hospital services, including:&lt;/li&gt;
&lt;li&gt;Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.&lt;/li&gt;
&lt;li&gt; Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.&lt;/li&gt;
&lt;li&gt;Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, including but not limited to prescribing, minor surgery and other general practice procedures, counselling, psychological interventions, advising and education.&lt;/li&gt;
&lt;li&gt; Admitting patients on the ward and ensuring appropriate management and continued follow-up until discharge.&lt;/li&gt;
&lt;li&gt;Overseeing the admission of patients by other emergency specialists; ensuring guidelines are adhered to and managing comments or complaints pertaining to these admissions.&lt;/li&gt;
&lt;li&gt;Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.&lt;/li&gt;
&lt;li&gt;Supporting the resident medical officer (RMO) covering hospital wards.&lt;/li&gt;
&lt;li&gt;Maintaining health by providing timely clinical and culturally appropriate health services through:&lt;/li&gt;
&lt;li&gt;Ongoing health and development assessment and advice.&lt;/li&gt;
&lt;li&gt;Appropriate health and development assessment and advice.&lt;/li&gt;
&lt;li&gt;Appropriate evidence-based screening, risk assessment and early detection of illness, disease and disability.&lt;/li&gt;
&lt;li&gt; Interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.&lt;/li&gt;
&lt;li&gt;Working with public health providers in the prevention and control of communicable diseases, and reporting to relevant public health authorities.&lt;/li&gt;
&lt;li&gt;Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.&lt;/li&gt;
&lt;li&gt;Improving health by:&lt;/li&gt;
&lt;li&gt;Developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.&lt;/li&gt;
&lt;li&gt; Advocating health promotion, linking to programmes developed by Public Health.&lt;/li&gt;
&lt;li&gt;Providing health education, counselling and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Administrative Duties&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Regular catch-up meetings with the Medical Director.&lt;/li&gt;
&lt;li&gt;Creating and chairing a committee of emergency specialists and senior doctors; this committee should aim to meet at least once a month with the task of outlining proposals for new services, improvement of current services, new investments in medical technology, new pathways…. These can then be put forward to the MD.&lt;/li&gt;
&lt;li&gt;Publishing a rota of emergency specialists and senior doctors, in close liaison with the Principal Medical Officer (PMO). This should ensure on-site cover during the day, from 08:00 to 23:00 and on-call cover at night – for both hospital sites (Capua and Zejtun).&lt;/li&gt;
&lt;li&gt;Approving vacation leave, study leave and other types of ‘special leave’ for emergency specialists and senior doctors.&lt;/li&gt;
&lt;li&gt;Ensuring that he/she is up-to-date with all hospital policies and guidelines.&lt;/li&gt;
&lt;li&gt;Participating actively in committees, as required.&lt;/li&gt;
&lt;li&gt;Becoming proficient in the use of the Hospital Information System and keeping updated with the latest changes and ensuring that the system is properly used.&lt;/li&gt;
&lt;li&gt;Assisting the PMO in formulating new Hospital protocols and in updating existing ones.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Communication&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Ensuring that professional liaison with other health professionals is maintained.&lt;/li&gt;
&lt;li&gt;Updating referrers on changes in their patients’ statuses in a timely manner, as often, delay or hesitation may compromise patient safety.&lt;/li&gt;
&lt;li&gt;Ensuring proper and timely handovers.&lt;/li&gt;
&lt;li&gt;Maintaining ongoing communication between staff across the local clinical sites.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Quality&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;All patient consultations/visits must be accurately recorded on the Hospital Information System during or immediately after the actual consultation/visit.&lt;/li&gt;
&lt;li&gt;Regular (minimum once a year) performance reviews of all full-time specialists carried out with the Medical Director.&lt;/li&gt;
&lt;li&gt;Ongoing CME needs to be maintained; this is supported by special concessions from the HR Department.&lt;/li&gt;
&lt;li&gt;ALS and EPLS/APLS provider certification need to be up-to-date.&lt;/li&gt;
&lt;li&gt;Initiation of and participation in clinical audit is highly recommended.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Education&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Participating in an education programme for emergency specialists, senior doctors and RMOs; including talks, journal club meetings as well as informal discussions.&lt;/li&gt;
&lt;li&gt;Organising in-house refresher courses for doctors and nurses.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Compliance&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Total confidentiality and privacy of patients should be ensured and maintained, at all times.&lt;/li&gt;
&lt;li&gt;Comply with established health and safety policies with regards to handling of instruments, storage of drugs and disposal of sharps and other potentially dangerous equipment or substances.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Required attributes, skills and experience&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;MRCEM (required), MRCP (desirable).&lt;/li&gt;
&lt;li&gt;Full registration or eligibility to apply for registration with the Medical Council of Malta.&lt;/li&gt;
&lt;li&gt;Certificate of Completion of Specialist Training (CCST) in Emergency Medicine&lt;/li&gt;
&lt;li&gt;Up to date Advanced Life Support provider training (ALS).&lt;/li&gt;
&lt;li&gt;Up to date European Paediatric Life Support provider training (EPLS)&lt;/li&gt;
&lt;li&gt;Excellent oral and written communication skills.&lt;/li&gt;
&lt;li&gt; Fluency in written and spoken English.&lt;/li&gt;
&lt;li&gt;Ability to exercise independent judgement in performing duties.&lt;/li&gt;
&lt;li&gt;Ability to work under pressure together with a high level of initiative and self-motivation.&lt;/li&gt;
&lt;li&gt;Ability to work accurately and diligently.&lt;/li&gt;
&lt;li&gt;Organisational skills.&lt;/li&gt;
&lt;li&gt;Mentorship skills for the development of the team of specialists and senior doctors.&lt;/li&gt;
&lt;li&gt;Demonstrated commitment to continuing education and maintenance of professional competence.&lt;/li&gt;
&lt;li&gt;Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Internal training programs and skill development initiatives&lt;/li&gt;
&lt;li&gt;Support with training and professional development&lt;/li&gt;
&lt;li&gt;Employee referral bonus incentive&lt;/li&gt;
&lt;li&gt;Complimentary daily Lunch&lt;/li&gt;
&lt;li&gt;Staff and family discounts on hospital services and fees&lt;/li&gt;
&lt;li&gt;Staff Discounts on products and services from our subsidiaries&lt;/li&gt;
&lt;li&gt;State-of-the-art equipment and technology&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Join us for exceptional benefits and a positive work culture.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;

Lead Emergency Consultant

&lt;p&gt;&lt;strong&gt;About Us&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Roles &amp;amp; Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Issuing detailed quotations for self-pay clients.&lt;/li&gt;
&lt;li&gt;Following up on quotations to confirm surgery booking, or otherwise.&lt;/li&gt;
&lt;li&gt;Negotiating with Operating Theatre Nursing Officer regarding booking of theatre cases.&lt;/li&gt;
&lt;li&gt;Booking of theatre cases as per theatre, surgeon and anaesthetist availability.&lt;/li&gt;
&lt;li&gt;Contacting patients booked for surgery and explaining admission pathway.&lt;/li&gt;
&lt;li&gt;Reminding patients about admission time and fasting time, as necessary.&lt;/li&gt;
&lt;li&gt;Informing patients about settlement of revenues, whether self-pay or insured, with possible short falls that need to be settled prior to admission.&lt;/li&gt;
&lt;li&gt;Accurately entering data into Hospital Information System (HIS) for preparation of surgeons’ theatre lists, booking of patients for theatre and theatre utilisation post operatively.&lt;/li&gt;
&lt;li&gt;Issuing patient bills accurately, as per quotation/insurance agreements, and in a timely manner.&lt;/li&gt;
&lt;li&gt;Verifying that referral forms, quotations, correspondence from insurance companies, and medical reports whenever available, are attached to the patient record on the HIS.&lt;/li&gt;
&lt;li&gt;Reminding surgeons and anaesthetists about the procedures planned for the next surgery day.&lt;/li&gt;
&lt;li&gt;Liaising with wards/unit for admission and transfer of patients.&lt;/li&gt;
&lt;li&gt;Processing letters and reports and corresponding with colleagues, patients, specialists and third parties.&lt;/li&gt;
&lt;li&gt;Retrieving and printing patient schedules, patient data labels and admission forms from HIS.&lt;/li&gt;
&lt;li&gt;Ensuring all documents required for billing are prepared, chasing up medical reports as the need arises.&lt;/li&gt;
&lt;li&gt;Chasing after insurance companies for guarantee of payment or otherwise.&lt;/li&gt;
&lt;li&gt;Attending all mandatory training as scheduled by the company.&lt;/li&gt;
&lt;li&gt;Working in accordance to all safe working policies and procedures.&lt;/li&gt;
&lt;li&gt;Keeping Manager informed of problems or issues that arise; performing other duties within the department, as assigned.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Required Knowledge, Abilities &amp;amp; Skills:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Ability to work under pressure.&lt;/li&gt;
&lt;li&gt;Multitasking skills.&lt;/li&gt;
&lt;li&gt;A sharp eye for detail and ability to work diligently and meticulously.&lt;/li&gt;
&lt;li&gt;Excellent interpersonal communication skills and telephone etiquette.&lt;/li&gt;
&lt;li&gt;Fluent in written and spoken Maltese and English.&lt;/li&gt;
&lt;li&gt;Excellent organisation skills.&lt;/li&gt;
&lt;li&gt;Ability to maintain confidentiality&lt;/li&gt;
&lt;li&gt;Demonstrates a commitment to quality improvement.&lt;/li&gt;
&lt;li&gt;Demonstrates a commitment to excellence in customer service for all internal and external customers.&lt;/li&gt;
&lt;li&gt;Exercise proper courtesy, consideration and sensitivity in dealings with patients, members of the public and other employees.&lt;/li&gt;
&lt;li&gt;Act with integrity in the performance of your official duties and in the use of official equipment and facilities.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Internal training programs and skill development initiatives&lt;/li&gt;
&lt;li&gt;Support with training and professional development&lt;/li&gt;
&lt;li&gt;Employee referral bonus incentive&lt;/li&gt;
&lt;li&gt;Complimentary daily Lunch&lt;/li&gt;
&lt;li&gt;Staff and family discounts on hospital services and fees&lt;/li&gt;
&lt;li&gt;Staff Discounts on products and services from our subsidiaries&lt;/li&gt;
&lt;li&gt;State-of-the-art equipment and technology&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Join us for exceptional benefits and a positive work culture.&lt;/strong&gt;&lt;/p&gt;

Surgical Bookings Officer

&lt;p&gt;&lt;strong&gt;About Us&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Roles &amp;amp; Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Assisting Gastroenterologist / Surgeon / Specialist with Endoscopy procedures&lt;/li&gt;
&lt;li&gt;Admitting patients for Endoscopy procedures&lt;/li&gt;
&lt;li&gt;Answering patients’ questions and addressing their concerns&lt;/li&gt;
&lt;li&gt;Completing necessary documentation, including patient notes and discharge documents&lt;/li&gt;
&lt;li&gt;Preparing the instruments, equipment and consumables for procedures in the Endoscopy Theatre&lt;/li&gt;
&lt;li&gt;Observing patients’ vital signs&lt;/li&gt;
&lt;li&gt;Assisting in preparing drugs for sedation&lt;/li&gt;
&lt;li&gt;Administering necessary medication pre and post procedure as required.&lt;/li&gt;
&lt;li&gt;Ensuring the patient is as comfortable as possible, post procedure&lt;/li&gt;
&lt;li&gt;Cleaning and sterilising instruments before and after use&lt;/li&gt;
&lt;li&gt;Ensuring proper care is taken of the department’s equipment&lt;/li&gt;
&lt;li&gt;Maintaining the department’s consumables stock levels&lt;/li&gt;
&lt;li&gt;Maintaining the department’s pharmacy stock levels&lt;/li&gt;
&lt;li&gt;Any other tasks that the department might require.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Required Knowledge, Abilities &amp;amp; Skills:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Recognised degree in nursing&lt;/li&gt;
&lt;li&gt;Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta&lt;/li&gt;
&lt;li&gt;Valid ILS certification (the company will support this)&lt;/li&gt;
&lt;li&gt;Extensive knowledge of nursing care methods and procedures&lt;/li&gt;
&lt;li&gt;Knowledge of emergency care&lt;/li&gt;
&lt;li&gt;Ability to effectively communicate with patients, families and all medical and hospital staff&lt;/li&gt;
&lt;li&gt;A team player with effective communication and interpersonal skills&lt;/li&gt;
&lt;li&gt;Responsible and compassionate&lt;/li&gt;
&lt;li&gt;Basic computer skills&lt;/li&gt;
&lt;li&gt;Good time management&lt;/li&gt;
&lt;li&gt;Excellent organisation skills&lt;/li&gt;
&lt;li&gt;Professional and friendly attitude.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Internal training programs and skill development initiatives&lt;/li&gt;
&lt;li&gt;Support with training and professional development&lt;/li&gt;
&lt;li&gt;Employee referral bonus incentive&lt;/li&gt;
&lt;li&gt;Complimentary daily Lunch&lt;/li&gt;
&lt;li&gt;Staff and family discounts on hospital services and fees&lt;/li&gt;
&lt;li&gt;Staff Discounts on products and services from our subsidiaries&lt;/li&gt;
&lt;li&gt;State-of-the-art equipment and technology&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Join us for exceptional benefits and a positive work culture.&lt;/strong&gt;&lt;/p&gt;

Endoscopy Nurse

&lt;p&gt;&lt;strong&gt;About this Job&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Key Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Clinical Services &lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Restoring health by providing hospital services, including:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.&lt;/li&gt;
&lt;li&gt;Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.&lt;/li&gt;
&lt;li&gt;Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, including but not limited to prescribing, minor surgery and other general practice procedures, counselling, psychological interventions, advising and education.&lt;/li&gt;
&lt;li&gt;Supporting the resident medical officer (RMO) covering hospital wards&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Maintaining health by providing timely clinical and culturally appropriate health services through:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Ongoing health and development assessment and advice.&lt;/li&gt;
&lt;li&gt;Appropriate health and development assessment and advice.&lt;/li&gt;
&lt;li&gt;Appropriate evidence-based screening, risk assessment and early detection of illness, disease and disability.&lt;/li&gt;
&lt;li&gt; Interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.&lt;/li&gt;
&lt;li&gt;Working with public health providers in the prevention and control of communicable diseases, and reporting to relevant public health authorities.&lt;/li&gt;
&lt;li&gt;Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Improving health by:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.&lt;/li&gt;
&lt;li&gt;Advocating health promotion, linking to programmes developed by Public Health.&lt;/li&gt;
&lt;li&gt;Providing health education, counselling and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Administrative Duties&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Regular catch-up meetings with the Principal Medical Officer (PMO).&lt;/li&gt;
&lt;li&gt;Ensuring that everything is up-to-date with all hospital policies and guidelines.&lt;/li&gt;
&lt;li&gt;Participating actively in Committees, as required.&lt;/li&gt;
&lt;li&gt;Becoming proficient in the use of the Hospital Information System and keeping updated with the latest changes and ensuring that the system is properly used.&lt;/li&gt;
&lt;li&gt;Assisting the PMO in formulating new Hospital protocols and in updating existing ones.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Communication&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Ensuring that professional liaison with other health professionals is maintained.&lt;/li&gt;
&lt;li&gt;Updating referrers on changes in their patients’ statuses in a timely manner, as often, delay or hesitation may compromise patient safety.&lt;/li&gt;
&lt;li&gt;Ensuring proper and timely handovers.&lt;/li&gt;
&lt;li&gt;Maintaining ongoing communication between staff across the local clinical sites.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Quality&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;All patient consultations/visits must be accurately recorded on the Hospital Information System during or immediately after the actual consultation/visit.&lt;/li&gt;
&lt;li&gt;Regular (minimum once a year) performance reviews of all full time specialists carried out with the Medical Director.&lt;/li&gt;
&lt;li&gt;Continuing Medical Education&lt;/li&gt;
&lt;li&gt;Ongoing CME needs to be maintained; this is supported by special concessions from the HR Department.&lt;/li&gt;
&lt;li&gt;ALS and EPLS/APLS provider certification need to be up-to-date.&lt;/li&gt;
&lt;li&gt;Initiation of and participation in clinical audit is highly recommended.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Education&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Participating in an education programme for RMOs; including talks, journal club meetings as well as informal discussions.&lt;/li&gt;
&lt;li&gt;Organising in-house refresher courses for doctors and nurses.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Compliance&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Total confidentiality and privacy of patients should be ensured and maintained, at all times.&lt;/li&gt;
&lt;li&gt;Comply with established health and safety policies with regards to handling of instruments, storage of drugs and disposal of sharps and other potentially dangerous equipment or substances.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Required attributes, skills and experience&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;MRCEM / MRCP (examinations).&lt;/li&gt;
&lt;li&gt;Full GMC registration and eligibility to apply for registration with the Medical Council of Malta.&lt;/li&gt;
&lt;li&gt;Certificate of Completion of Specialist Training (CCST) would be considered an asset.&lt;/li&gt;
&lt;li&gt;Up to date, Advanced Life Support (ALS).&lt;/li&gt;
&lt;li&gt;Excellent oral and written communication skills.&lt;/li&gt;
&lt;li&gt;Fluent in written and spoken English.&lt;/li&gt;
&lt;li&gt;Ability to exercise independent judgement in performing duties.&lt;/li&gt;
&lt;li&gt;Ability to work under pressure together with a high level of initiative and self-motivation.&lt;/li&gt;
&lt;li&gt;Ability to work accurately and diligently.&lt;/li&gt;
&lt;li&gt;Excellent communication skills.&lt;/li&gt;
&lt;li&gt;Organisation skills.&lt;/li&gt;
&lt;li&gt;Mentorship skills for the development of the RMO team.&lt;/li&gt;
&lt;li&gt;Demonstrated commitment to continuing education and maintenance of professional competence.&lt;/li&gt;
&lt;li&gt;Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels. &lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Internal training programs and skill development initiatives&lt;/li&gt;
&lt;li&gt;Support with training and professional development&lt;/li&gt;
&lt;li&gt;Employee referral bonus incentive&lt;/li&gt;
&lt;li&gt;Complimentary daily Lunch&lt;/li&gt;
&lt;li&gt;Staff and family discounts on hospital services and fees&lt;/li&gt;
&lt;li&gt;Staff Discounts on products and services from our subsidiaries&lt;/li&gt;
&lt;li&gt;State-of-the-art equipment and technology&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Join us for exceptional benefits and a positive work culture.&lt;/strong&gt;&lt;/p&gt;

ER Specialist

&lt;p&gt;&lt;strong&gt;About Us&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Job Summary:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;As a Customer Care Agent, you will provide exceptional customer service, handle patient payments and invoicing, maintain accurate records, and assist with various departmental tasks as needed.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Create a real sense of welcome and best wishes on departure with all patients, families, visitors, and consultants by greeting customers in a friendly and professional manner at all times.&lt;/p&gt;
&lt;p&gt;· Be familiar with prices and policies  and be responsible for patient invoicing, payments, and disbursement.&lt;/p&gt;
&lt;p&gt;· Receive payments for miscellaneous services and hospital billings.&lt;/p&gt;
&lt;p&gt;· Monitor the &#039;Today Patient List&#039; daily and refer for collection any unpaid bills.&lt;/p&gt;
&lt;p&gt;· Reconcile agent cash float on completion of each shift and deposit accordingly.&lt;/p&gt;
&lt;p&gt;· Accurately register all patients arriving for appointments, ensuring details are correct and updated.&lt;/p&gt;
&lt;p&gt;· Answer and screen incoming telephone calls, actioning or redirecting appropriately.&lt;/p&gt;
&lt;p&gt;· Keeping and Replying to the mobile phone provided by the Companyon him/herself at all times&lt;/p&gt;
&lt;p&gt;· Maintain and record patient notifications and messages in an organised manner for future handover.&lt;/p&gt;
&lt;p&gt;· Thank clients and visitors for using services and request feedback on their experience.&lt;/p&gt;
&lt;p&gt;· Establish and maintain good communication with patients, visitors, and staff.&lt;/p&gt;
&lt;p&gt;· Admit and discharge patients through the hospital information system accurately.&lt;/p&gt;
&lt;p&gt;· Liaise with local and foreign insurance companies regarding admission clarifications and direct settlements, and also with the appropriate members of staff in case of emergencies&lt;/p&gt;
&lt;p&gt;· Carry out Reception and Liaison Office duties as required.&lt;/p&gt;
&lt;p&gt;· Follow and adhere to Data Protection and Hospital policies at all times.&lt;/p&gt;
&lt;p&gt;· Undertake additional duties as assigned by the immediate supervisor or management.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Required Skills and Attributes&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;· Multi-tasking and flexibility.&lt;/p&gt;
&lt;p&gt;· Excellent telephone manner and communication skills (both interdepartmental and intra-departmental).&lt;/p&gt;
&lt;p&gt;· Ability to prioritise and manage time effectively.&lt;/p&gt;
&lt;p&gt;· Excellent organisation skills and sharp attention to detail.&lt;/p&gt;
&lt;p&gt;· Professional attitude at all times and ability to work under pressure.&lt;/p&gt;
&lt;p&gt;· Proficient in the use of Microsoft Suite and hospital information systems.&lt;/p&gt;
&lt;p&gt;· Display a confident, warm, and caring approach to patient interaction.&lt;/p&gt;
&lt;p&gt;· Ensure strong communication,  and patient name use are constantly maintained.&lt;/p&gt;
&lt;p&gt;· Exercise a flexible approach to time management and prioritisation of patient requirements.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Internal training programs and skill development initiatives&lt;/li&gt;
&lt;li&gt;Support with training and professional development&lt;/li&gt;
&lt;li&gt;Employee referral bonus incentive&lt;/li&gt;
&lt;li&gt;Complimentary daily Lunch&lt;/li&gt;
&lt;li&gt;Staff and family discounts on hospital services and fees&lt;/li&gt;
&lt;li&gt;Staff Discounts on products and services from our subsidiaries&lt;/li&gt;
&lt;li&gt;State-of-the-art equipment and technology&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Join us for exceptional benefits and a positive work culture.&lt;/strong&gt;&lt;/p&gt;

Customer Care Agent (Sliema)

&lt;p&gt;&lt;strong&gt;About Us&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Key Tasks &amp;amp; Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Restoring health by providing hospital services, including:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Urgent medical services, such as resuscitation, stabilisation, assessment and diagnosis, treatment and referral, as necessary.&lt;/li&gt;
&lt;li&gt;Assessing the urgency and severity of presenting problems through taking patient medical history, examination and investigation, as necessary.&lt;/li&gt;
&lt;li&gt;Recommending and, where appropriate, undertaking treatment options and carrying out/referring for appropriate interventions and procedures, counselling, psychological interventions, advising and education.&lt;/li&gt;
&lt;li&gt;Referring for diagnostic, therapeutic and support services, as required; referrals within Saint James Hospital should be encouraged, where feasible.&lt;/li&gt;
&lt;li&gt;Reviewing, at least once daily, all ward patients, as well as carrying outward medical duties, in close liaison with the patient’s consultant.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Maintaining health by providing timely clinical and culturally appropriate health services through:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;ongoing health and development assessment and advice.&lt;/li&gt;
&lt;li&gt;appropriate health and development assessment and advice.&lt;/li&gt;
&lt;li&gt;appropriate evidence-based screening, risk assessment and early detection of illness, disease, and disability.&lt;/li&gt;
&lt;li&gt;interventions to assist patients to reduce or change risky and harmful lifestyle behaviour.&lt;/li&gt;
&lt;li&gt;Working with public health providers in the prevention and control of communicable diseases and reporting to relevant public health authorities.&lt;/li&gt;
&lt;li&gt;Ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering linking, where relevant, with appropriate service providers.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Improving health by:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;developing collaborative working relationships with the GP community health services, as well as other hospitals and clinics.&lt;/li&gt;
&lt;li&gt;advocating health promotion, linking to programmes developed by Public Health.&lt;/li&gt;
&lt;li&gt;providing health education, counselling, and information on how to improve health and prevent disease, including interventions or treatments that treat relevant risk factors.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualifications &amp;amp; Essential Qualities&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Registration with the Malta Medical Council.&lt;/li&gt;
&lt;li&gt;Demonstrated oral and written communication skills.&lt;/li&gt;
&lt;li&gt;Ability to exercise independent judgement in performing duties.&lt;/li&gt;
&lt;li&gt;Ability to work under pressure together with a high level of initiative and self-motivation.&lt;/li&gt;
&lt;li&gt;Ability to work accurately and diligently.&lt;/li&gt;
&lt;li&gt;Excellent communication skills.&lt;/li&gt;
&lt;li&gt;Organisation skills.&lt;/li&gt;
&lt;li&gt;Demonstrated commitment to continuing education and maintenance of professional competence.&lt;/li&gt;
&lt;li&gt;Ability to contribute to, and work as part of, the healthcare team at departmental and organisation levels.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Internal training programs and skill development initiatives&lt;/li&gt;
&lt;li&gt;Support with training and professional development&lt;/li&gt;
&lt;li&gt;Employee referral bonus incentive&lt;/li&gt;
&lt;li&gt;Complimentary daily Lunch&lt;/li&gt;
&lt;li&gt;Staff and family discounts on hospital services and fees&lt;/li&gt;
&lt;li&gt;Staff Discounts on products and services from our subsidiaries&lt;/li&gt;
&lt;li&gt;State-of-the-art equipment and technology&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Join us for exceptional benefits and a positive work culture.&lt;/strong&gt;&lt;/p&gt;

ER Doctor

&lt;p&gt;&lt;strong&gt;About Us&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Saint James Hospital Group, we bring over 25 years of healthcare expertise, known for our excellence, innovation, and advanced technology. Join our dynamic team that values collaboration, continuous learning, and personal growth.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Roles &amp;amp; Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;In this nursing role, you will prepare the operating room for the patient, setting up the tools and making sure the field is sterile. It is the duty of the scrub nurse to assist the surgical team by donning sterile masks, gloves and gowns as well as aid the physician by passing instruments during surgery. It is essential to maintain a high standard of nursing care. The role should be carried out in professional manner and in accordance with St James Hospital protocols and consultants’ preferences.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Ensuring all necessary equipment is available for surgical procedures prior to surgery and to ensure the theatre and its areas are maintained to the required standard before, during and after surgery. It is imperative that a sterile environment is always maintained.&lt;/li&gt;
&lt;li&gt;Other responsibilities include ensuring adequate levels of stock are maintained within theatre and to complete all swab checks and instrument checks in accordance with the company policy.&lt;/li&gt;
&lt;li&gt;Assisting the surgeon by taking on the surgical procedures of draping instrumentation and any requirements that are expected within the role and taking part and enforcing World Health Organisation’s ‘Safe Surgical Checklist’ will be expected.&lt;/li&gt;
&lt;li&gt;Providing a clear and concise pre/post operation handover from Ward/Recovery Nurse is expected to ensure a smooth transition for the patient and ensuring medical staff orders are correctly interpreted and carried out.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Required Knowledge, Abilities &amp;amp; Skills:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Recognised degree in nursing&lt;/li&gt;
&lt;li&gt;Current licensure as a registered nurse with the Nurse and Midwifery Council of Malta&lt;/li&gt;
&lt;li&gt;Extensive knowledge of nursing care methods and procedures&lt;/li&gt;
&lt;li&gt;Knowledge of emergency care&lt;/li&gt;
&lt;li&gt;Ability to effectively communicate with patients, families and all medical and hospital staff&lt;/li&gt;
&lt;li&gt;A team player with effective communication and interpersonal skills&lt;/li&gt;
&lt;li&gt;Be responsible and compassionate&lt;/li&gt;
&lt;li&gt;Possess excellent communication skills&lt;/li&gt;
&lt;li&gt;Computer literate&lt;/li&gt;
&lt;li&gt;Good time management&lt;/li&gt;
&lt;li&gt;Excellent organisation skills&lt;/li&gt;
&lt;li&gt;Professional and friendly attitude.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;It is essential that the Theatre Scrub Nurse remains up to date on nursing trends and techniques whilst abiding by the company policies and protocols. It will be necessary to work in either Sliema or Zejtun as and when required whilst consistently adhering to the company’s health and safety policy. In addition, it will be expected that the Theatre Scrub Nurse will carry out other departmental duties as required and when requested by his/her immediate supervisor, including any other duties that may be required by the company from time to time.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What’s in it for you&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Internal training programs and skill development initiatives&lt;/li&gt;
&lt;li&gt;Support with training and professional development&lt;/li&gt;
&lt;li&gt;Employee referral bonus incentive&lt;/li&gt;
&lt;li&gt;Complimentary daily Lunch&lt;/li&gt;
&lt;li&gt;Staff and family discounts on hospital services and fees&lt;/li&gt;
&lt;li&gt;Staff Discounts on products and services from our subsidiaries&lt;/li&gt;
&lt;li&gt;State-of-the-art equipment and technology&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Join us for exceptional benefits and a positive work culture.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;

Orthopaedic Scrub Nurse

Sliema has morphed from a sleepy seaside resort into Malta’s unofficial tech and expat capital. Sleek glass towers share the promenade with decades-old cafés, housing hundreds of iGaming, fintech and customer-experience teams. If you’re chasing an international office vibe with Mediterranean views, jobs vacancies in Sliema should top your shortlist.

Job Vacancies in Sliema - Career Overview of Malta’s Seafront Tech Hub

<ul>
<li>Sector density: iGaming HQs, fintech scale-ups, digital agencies, retail flagships and hotel brands—all within walkable blocks.</li>
<li>Lifestyle perks: lunch on the promenade, after-work dips at Exiles Beach and a ferry hop to Valletta in nine minutes.</li>
<li>Expat-friendly: English is default; networking events run weekly from Tigné Point to Tower Road.</li>
</ul>

Why work in Sliema?

<ul>
<li>Tech &amp; product pros seeking fast-moving, English-speaking teams.</li>
<li>Multilingual CX agents—German, French and Dutch speakers land premium packages here.</li>
<li>Hospitality talent—bars, bistros and boutique hotels hire year-round.</li>
<li>Retail &amp; luxury sales in high-footfall malls.</li>
</ul>

Who fits the Sliema scene?

<ol>
<li>Filter vacancies by category, language, contract type or work type.</li>
<li>Save favourites to your Jobhound dashboard; get alerts when similar roles drop.</li>
</ol>

How to use this page

<ul>
<li>Competitive salaries with performance bonuses common in iGaming and fintech.</li>
<li>Modern workspaces, seafront gyms, endless cafés for remote days.</li>
<li>Rapid career progression—start-ups here double headcount yearly.</li>
</ul>
Ready to swap screen time for seafront time? Scroll the job vacancies, set your filters, and let Jobhound.mt guide you from application to your first coffee-meeting on Tigné seafront.

Benefits of a Sliema-based career

Jobs in Sliema, Malta: offices, retail, hospitality and financial services in one of the island's busiest commercial districts. See what is open now.

16 Jobs in Sliema – Your Next Role on Malta’s Seafront Tech Hub

Job Vacancies in Sliema - Career Overview of Malta’s Seafront Tech Hub

Why work in Sliema?

Who fits the Sliema scene?

How to use this page

Benefits of a Sliema-based career