Food and Beverage Operations Manager

G3 Group is a leading hospitality group based in Mellieħa, Malta. Our growing portfolio includes The Pergola Hotel & Spa, The Solana Hotel & Spa, DOMS Boutique Hotel, VITA Hotel & Rooftop, together with a range of restaurants, bars and wellness centres. The Group is also active in property development, resale and rentals and operates within a publicly listed group structure through G3 Finance plc.

We are currently looking for an experienced and driven Food & Beverage Operations Manager to join our team on a full-time basis, overseeing Food & Beverage operations primarily across The Pergola Hotel & Spa and The Solana Hotel & Spa.

The Role:

Reporting to the General Manager, the Food & Beverage Operations Manager will be responsible for the effective day-to-day management of our Food & Beverage operations. The successful candidate will ensure consistently high service standards and guest satisfaction while driving operational efficiency, team performance and profitability.

This is a hands-on leadership role suited to an experienced F&B professional who thrives in a dynamic hospitality environment.

Duties and Responsibilities:

• Oversee the daily operations of Food & Beverage outlets across the assigned properties.
• Maintain high standards of service, presentation, cleanliness and overall guest experience.
• Work closely with the Executive Head Chef on menu planning and development.
• Monitor revenue, costs and expenses while implementing effective cost-control measures.
• Prepare and manage budgets for Food & Beverage outlets.
• Develop and implement strategies to improve revenue and maximise profitability.
• Recruit, train, supervise and develop Food & Beverage team members.
• Conduct regular employee performance reviews and provide ongoing coaching and feedback.
• Ensure customer service standards and best practices are consistently followed across the team.
• Handle guest feedback and complaints promptly, professionally and effectively.
• Ensure compliance with health, safety, hygiene and operational standards.
• Coordinate and oversee events and functions from planning through to execution.
• Work closely with other hotel departments to ensure smooth and seamless operations.
• Identify opportunities to improve service quality, productivity and operational efficiency.
• Keep up to date with hospitality and Food & Beverage industry trends and best practices.
• Foster a positive, professional and collaborative working environment.
• Carry out any other duties falling within the remit of the Food & Beverage department as required by the business.

About You

The ideal candidate will:

• Have previous experience in a Food & Beverage Operations Manager or similar senior F&B management position within the hospitality industry.
• Demonstrate strong leadership and people-management skills.
• Possess excellent communication, organisational and interpersonal skills.
• Be commercially minded, with a good understanding of budgets, cost control and profitability.
• Be confident in making operational decisions and taking ownership of results.
• Have a strong focus on guest satisfaction and service excellence.
• Be able to perform effectively in a fast-paced and high-pressure environment.
• Be flexible and available to work evenings, weekends and public holidays according to operational requirements.
• Be a proactive team player who can contribute to the continued growth and success of the business.

What We Offer

• Competitive salary package
• Career growth and internal promotion opportunities
• Continuous learning and development
• Employee recognition initiatives
• Supportive and collaborative working environment
• Exclusive staff discounts
• Partner discounts
• Staff mobile plan
• Staff meals