Front Office Manager

Role Description

This is a full-time on-site role for a Front Office Manager at the Grand Hotel Gozo. The Front Office Manager will be responsible for overseeing all front office operations including the Reservations, managing customer satisfaction, promote smooth communication between various departments and Marketing (this includes promotions and offers to meet Room Occupancy targets).

The role involves handling office administration tasks, providing exceptional customer service, and maintaining efficient front-office operations.

Qualifications

• At least 5 years experience in Reservations and Front Office
• Strong Marketing Skills
• Office Administration and Front Office skills
• Excellent customer service and customer satisfaction skills
• Strong communication and interpersonal skills
• Attention to detail and organizational skills
• Problem-solving and decision-making abilities
• Knowledge of hotel operations and reservation systems

Offer Package

• Starting Salary 3000 Euros per month

Due to the urgent need for such position, the candidates who already possess a Valid Work Permit or EU national are considered an asset.