Junior Assessor - Strategy & Support Direcotrate

Job Description:

The Junior Assessor is responsible for assisting and supporting the pre-licensing and licensing processes relating to social welfare service providers that fall under the remit of the Social Care Standards Authority (hereunder referred to as ‘SCSA’ or ‘the Authority’). The prospective candidate shall support Assessors and Management in reviewing licensing applications, maintaining accurate records, liaising with service providers and contributing to the monitoring of compliance with applicable legislation, Social Regulatory Standards, policies and procedures. This is a developmental role, with duties undertaken under the supervision and guidance of Assessors and

Management. 

The Junior Assessor shall report to the Manager responsible for the Licensing Unit and to the Director of the Strategy and Support Directorate, or to any other officer designated by the Authority.

Principal Responsibilities

The Junior Assessor is responsible for:

1. Assisting Assessors and Management in updating, maintaining and applying pre-licensing and licensing processes including upkeep and retention of data. Candidates may also be requested to join assessors and management to carry out site visits.

2. Supporting the validation and processing of pre-licensing and licensing applications, including checking documentation for completeness and eligibility criteria.

3. Maintaining accurate schedules, licensing records, statistics and data, and assisting in the preparation of reports and presentations.

4. Liaising professionally with service providers, internal units and relevant stakeholders, under appropriate supervision, throughout the licensing process.

5. Maintain accurate licensing database records and register.

Essential Functions

(a) Observe and comply with all reasonable, lawful and proper guidelines and directions issued by the Authority, and carry out duties in accordance with approved policies and procedures.

(b) Assist in the receipt, registration, review and validation of pre-licensing and licensing applications, ensuring that required information and supporting documentation are complete and accurately recorded.

(c) Support Assessors and Management in assessing licensing applications against applicable legislation, Social Regulatory Standards, policies, procedures and established eligibility requirements.

(d) Assist in preparing preliminary findings, correspondence, reports and evidence-based recommendations relating to the granting, renewal, variation, suspension or revocation of licences, as applicable and under supervision.

(e) Liaise with service providers, applicants, internal units, public authorities and other stakeholders to request information, clarify requirements and follow up outstanding matters relating to licensing applications.

(f) Maintain and update licensing registers, data sheets, case files, workflow schedules, records and statistics, ensuring that information is complete, accurate and handled in accordance with applicable requirements.

(g) Assist in coordinating licensing workflows, including urgent or exceptional applications, while respecting established priorities, deadlines and escalation arrangements.

(h) Carry out research, basic analysis and information-gathering relating to licensing, regulatory requirements and developments in the social care sector, and contribute to preliminary reports and presentations.

(i) Support monitoring and follow-up activities to verify that licensed service providers continue to satisfy applicable licensing conditions and regulatory requirements, in coordination with the relevant units.

(j) Attend meetings with applicants, service providers and other stakeholders in support of Assessors and Management, and maintain appropriate records of discussions and agreed follow-up actions.

(k) Collaborate with all units within SCSA to facilitate the exchange of information and the effective coordination of licensing, compliance, standards, investigation and monitoring functions.

(l) Assist Management in identifying operational issues and opportunities to improve licensing processes, administrative efficiency, service quality and the simplification of procedures.

(m) Keep abreast of new or amended legislation, regulations, Social Regulatory Standards, internal policies and procedures relevant to licensing and the wider functions of the Authority.

(n) Participate in relevant training and continuous professional development and, when requested, assist in awareness or information sessions for staff and stakeholders on licensing requirements and processes.

(o) Handle information and documentation responsibly, maintaining confidentiality, professional interity and appropriate records management at all times.

(p) Promote good governance, consistency, accountability and value for money through the timely and effective performance of licensing support duties.

(q) Perform any other duties that may be necessary and as directed by Senior Management or their delegates.

The candidate should have an analytical approach to work with an assertive personality as well as a demonstrated passion for excellence across all aspects of management with regards to the Authority.

Business Skills

1. Strong ethical values and integrity.

2. Strong collaboration, verbal and writing communication skills with written reporting abilities.

3. Strong interpersonal skills with the ability to prioritise, coordinate and organise work.

4. A conscientious attitude, self-motivated and able to work effectively within established procedures, under appropriate supervision and as part of a team.

5. A level of accuracy under pressure and must be able to respond adequately to demands from internal and external contacts.

6. Possess good organisational skills.

7. Ability to work under pressure with a flexible approach.

8. Motivation for excellence across all aspects of duties with regards to the Authority.

Knowledge

1. Proficient use of Microsoft Office applications with expertise in Microsoft Word, PowerPoint and Excel.

Eligibility requirements:

By the closing time and date of this call for applications, applicants must be:

 i

a. citizens of Malta; or

b. citizens of other Member States of the European Union who are entitled to equal treatment to Maltese citizens in matters of employment by virtue of EU legislation and treaty provisions dealing with the free movement of workers; or

c. citizens of any other country who are entitled to equal treatment to Maltese citizens in matters related to employment by virtue of the application to that country of EU legislation and treaty provisions dealing with the free movement of workers; or

d. any other persons who are entitled to equal treatment to Maltese citizens in matters related to employment in terms of the law or the above-mentioned EU legislation and treaty provisions, on account of their family relationship with persons mentioned in paragraph (a), (b) or (c); or

e. third country nationals who have been granted long-term resident status in Malta under regulation 4 of the Status of Long-Term Residents (Third Country Nationals) Regulations, 2006 or who have been granted a residence permit under regulation 18(3) thereof, together with family members of such third country nationals who have been granted a residence permit under the Family Reunification Regulations, 2007; or

f. in possession of a residence document issued in terms of the “Residence Status of United Kingdom Nationals and their Family Members in Malta in accordance with the Agreement on the Withdrawal of the United Kingdom and Northern Ireland from the European Union and the European Atomic Energy Community Regulations”.

The advice of the Citizenship Unit within Community Malta Agency and the Expatriates Unit within Identita’ should be sought as necessary in the interpretation of the above provisions. The appointment of candidates referred to at (b), (c), (d) and (e) above would necessitate the issue of an employment licence in so far as this is required by the Immigration Act and subsidiary legislation. Jobsplus should be consulted as necessary on this issue.

ii. must be proficient verbally and written in the Maltese and English Language.

AND

(i) In possession of two (2) reference letters.

(ii)

a) In possession or have been approved for the award of a recognised graduate degree at MQF Level 6 (subject to a minimum of 180 ECTS/ECVET credits, or equivalent, with regard to programmes commencing as from October 2008) in Social Policy, Social Sciences, Public Policy, Business Administration, Health and Social Care (Management), Nursing, or a comparable professional qualification. or

b) Candidates who have not achieved a degree (MQF 6) but are in possession or have been approved for the award of a recognised diploma at MQF Level 5 (subject to a minimum of 60 ECTS/ECVET credits, or equivalent, with regard to programmes commencing as from October 2008) in Social Policy, Social Sciences, Public Policy, Business Administration, Health and Social Care (Management), Nursing or a comparable professional qualification plus one (1) year relevant work experience. or

c) Applicants who have three (3) years of related work experience in audit, inspection and social care will be considered instead of an academic qualification.