Sales Manager - Fashion & Accessories Division

JOB PURPOSE SUMMARY:

The Sales Manager – Fashion & Accessories Division is accountable for leading and scaling the division’s sales organization, delivering profitable growth, and ensuring exceptional client experiences across all business units. The role encompasses direct responsibility for sales performance, people leadership, and execution discipline, while embedding a high-performance culture throughout the team. Bluerock Operations Ltd gives importance to the Sales Manager position as this acts as the bridge between the company and the brands. Also, this position is needed because we require a leader with extensive experience aligning Product, Marketing, and Sales functions, the position ensures retail calendars, campaigns, and stock strategies are consistently translated into revenue, operational efficiency, and sustainable growth. 

*Full-Time Indefinite

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Sales & Profitability 

· Deliver sales revenue and EBITDA targets across all Fashion & Accessories business units.

 · Safeguard margin discipline and productivity levels across all areas. 

2. Clienteling & Service Excellence

 · Drive a culture of luxury service and personalised clienteling that increases repeat sales, CRM capture, and customer loyalty. 

· Ensure client interactions reinforce brand values and build long-term relationships. 

3. Team Leadership & Development · Lead, coach, and hold accountable all BU managers (store/brand managers). 

· Ensure BU managers develop motivated, high-performing sales teams with a clear focus on results. 

4. Execution & Rhythm of Accountability

· Establish and oversee consistent sales execution rhythms, including daily huddles, weekly reviews, and monthly scorecards. 

· Monitor performance trends, intervening promptly to ensure targets are met. 

5. Retail Calendar Ownership

 · Lead the execution of the retail calendar, including seasonal stock drops, in-store events, and marketing activations. 

· Collaborate with Product and Marketing teams to ensure alignment and flawless delivery. 6. Scalability & Growth 

· Build systems, playbooks, and leadership capability to enable workforce expansion and organisational scalability. 

· Ensure the division can double in size within 12 months while maintaining luxury service standards.

QUALIFICATIONS AND EXPERIENCES:

• 3+ years of experience in retail management, preferably within the luxury sector 
• · Excellent leadership and communication skills 
• · Strong attention to detail and a customer-first mindset 
• · Fluent in English; knowledge of Maltese or Italian is an asset

KEY PERFORMANCE INDICATORS (KPIs) · 

· Sales revenue vs. target (%) · 

· EBITDA contribution per business unit (€) · 

· GMROI (Gross Margin Return on Investment) & stock turnover (with Product Lead) ·

 · Client repeat rate & CRM capture (%) · 

· Sales per associate & conversion rate ·

 · Staff turnover rate & training completion (%)

We Offer:

• Competitive salary and performance-based incentives
• A supportive and professional working environment
• Staff discount and brand training

If you are interested, please click the APPLY HERE button.