Sales Advisor

JOB PURPOSE SUMMARY:

Mavenry is seeking a refined and commercially driven Sales Advisor to join our boutique team. This role is central to delivering an elevated luxury experience, building long-term client relationships, and contributing to the commercial success of the store. The successful candidate will demonstrate exceptional service standards, strong product knowledge, and a genuine appreciation for premium contemporary fashion, exceptional quality, and refined styling.

*Full-Time Indefinite

ESSENTIAL DUTIES AND RESPONSIBILITIES:

CLIENT EXPERIENCE & SERVICE EXCELLENCE

· Deliver personalised and attentive service that reflects Mavenry’s premium positioning.

· Tailor interactions to individual client needs, ensuring a memorable and distinguished experience.

· Manage client queries and service matters with professionalism and care.

• CLIENTELING & RELATIONSHIP DEVELOPMENT

· Build and maintain strong relationships with clients, including VIP clientele.

· Utilise CRM tools to track preferences and purchase history.

· Conduct proactive follow-ups to encourage loyalty and repeat visits.

• SALES & COMMERCIAL CONTRIBUTION

· Achieve individual sales targets and contribute to overall store performance.

· Maintain strong product knowledge across contemporary collections and key styles.

· Support commercial initiatives driven by the Store Manager.

• STORE STANDARDS & OPERATIONAL SUPPORT

· Ensure the shop floor is presented to the highest brand standards at all times.

· Support visual merchandising updates and maintain display consistency.

· Assist with stock monitoring and communicate replenishment needs.

· Support daily store operations including opening, closing, and transactional processes.

• PROFESSIONAL CONDUCT & DEVELOPMENT

· Participate in ongoing training to enhance product and service expertise.

· Uphold brand values and maintain a polished, professional appearance.

· Collaborate effectively with the wider retail team to ensure smooth operations.

· Maintain punctuality and readiness for all scheduled shifts.

PROFILE REQUIRED

· Previous retail experience, preferably within premium or luxury environments.

· A genuine appreciation for premium contemporary fashion, exceptional quality, and refined styling.

· Strong customer service orientation and commercial mindset.

· Excellent communication and interpersonal skills.

· Proficiency in English (spoken and written).

WHAT WE OFFER

· Opportunity to work within a premium multi-brand boutique environment.

· Exposure to contemporary luxury collections and clienteling practices.

· Structured development within a professional retail framework.

· Competitive remuneration aligned with experience.

If you are interested, please click the APPLY HERE button.

Sliema, Malta.

Actively looking