About This Job
Main Responsibilities include but are not limited to:
• Be knowledgeable of Malta Public Transport fares.
• Sell all available fares and credit top ups from the various sales outlets.
• Handle cash, applications, top ups and close out sales at the end of each working shift according to current reconciliation Sales Policy.
• Maintain self-organization on stocks and any other materials required to perform duties effectively.
• Answer customers’ questions and increase customer satisfaction.
• Effectively communicate our policies to customers and ensure this knowledge is current and accurate according to the Company’s revisions and updates.
• Project a safe and welcoming attitude towards customers.
• Reports to the Sales Manager and the Commercial Department.
• Daily direct contact with customers from all over the world.
Requirements:
• Be knowledgeable of Malta Public Transport fares.
• Strong team player with flexibility to adapt to changes.
• Positive and energetic attitude.
• Excellent problem-solving skills.
• Well-organized with the ability to achieve sales targets.
• Self-motivated and capable of working independently.
• Minimum of 3 O levels: Mathematics, English and Maltese.
• Be proficient verbally and written in both, English and Maltese.
• Preferably a year of experience in sales or a similar position in the service industry.