Sales Manager

POSITION SUMMARY

The role of the Sales Manager is to manage all the Sales operations for ABCM. This includes but is not limited to actuating the sales strategies for each product family, such as tiling, plastering and finishing, scaffolding & formwork, insulation, etc. The role also includes managing the sales team, where applicable, in order to maximise sales potential and market exposure.

The work involves careful planning and positioning, nurturing customer relationships, creating and monitoring sales plans, and assisting customers with technical queries.

KEY RESPONSIBILITIES

· Managing and nurturing customer relationships.

· Ensuring daily sales targets are being reached.

· Managing Sales Reps Teams where applicable, including setting targets, sales areas and training.

· Managing all sales funnels. Creating necessary sales plans, immediate goals and reports.

· Assist in setting up marketing efforts, including marketing campaigns, content writing, social media presence and event organisation.

· Providing feedback from clients with regards to new opportunities and market movements, as well as identifying market trends, especially those concerning the shift towards sustainability.

· Assisting customers with technical requests, communicating with suppliers wherever necessary.

· Analyse business performance data to support the management team's decision-making.

· Liaising with warehousing to ensure necessary product stock levels are met.

· Keep abreast of market trends, competitor activities and business opportunities, as well as attend seminars, conferences, and events where appropriate.

· Assisting Credit Control in the collection of payables and managing client accounts

· Liaising with operations to ensure client requests are met.

EDUCATION & EXPERIENCE REQUIRED

· A degree is not essential for this role, although a degree in Business Administration, Business Development, Marketing or Sales is preferable.

· Related work experience in related jobs such as operations manager, commercial manager, account manager, business development manager or sales manager will be considered as advantageous.

· Having a good understanding of the businesses' products or services in the construction industry related to construction materials will be an asset in this role.

· A full driving licence is a requirement.

COMPETENCIES

· People management and supervisory skills to supervise a team

· Problem-solving and decision-making skills

· Organisational and planning skills

· Time management and multitasking skills

· The ability to work under pressure and meet deadlines

· The ability to work independently and as part of a team

· Written and oral communication skills

· Comprehensive knowledge of sales strategies, processes, and operations.

· Experienced in budgeting, financial analysis, and report interpretation.

· Proficient in Analytics and Business Operations

· A good understanding of CRM systems

· Marketing skills

· Experience with SAAS

· Adept at identifying growth opportunities and driving business initiatives.

· Revenue Operations

· Sales Techniques

· Strong attention to detail and quality

· Product Knowledge

· Proficient in interpreting data to support strategic decisions.

· Strong command of Microsoft Office Suite