Sales Support

Role Overview

At Nestlé, we are committed to enhancing quality of life and contributing to a healthier future. 

As a Sales Support Executive, you will support our Sales team by providing seamless back-office support and exceptional customer service.

You will act as a key pillar within the Sales department, supporting daily operations, maintaining accurate systems, and ensuring efficient order and customer management processes. 

This role is ideal for someone who is detail-oriented, collaborative, and passionate about delivering excellence.

A Day in the Life

• Process customer purchase orders received via email and convert them into accurate sales orders
• Maintain and update customer account information across systems
• Support SalesTime administration, including order adjustments and allocation of customers and sales representatives
• Manage system (SAP) back-end processes, including:
• Order creation, updates, and cancellations
• Advertising, staff, and canteen-related orders
• Support logistics processes in SAP (delivery creation, modifications, or cancellations)
• Handle customer credit notes, billing queries, and incentives-related information
• Prepare and share customer credit statements
• Track and monitor orders to ensure timely processing and delivery
• Provide general administrative and ad hoc support to the Head of Sales and wider team

What Will Make You Successful

• Previous experience in a customer service, sales support, or administrative role
• Strong attention to detail and organisational skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Clear and professional communication skills
• A collaborative mindset and willingness to support team objectives
• Proficiency in Microsoft Office tools (Excel, Outlook, Word)

Why Choose Nestlé

• Be part of the world’s largest food and beverage company driven by purpose
• Work in a collaborative, supportive, and inclusive environment
• Opportunities for continuous learning and development
• Contribute to delivering high-quality products that make a difference in people’s lives