Tool Repair Technician

Responsibilities:

• Maintain superior technical knowledge and skills through continuous professional 

development, ensuring you're up-to-date with the latest repair techniques and 

technologies.

• Perform high-quality repairs to Hilti products by accurately diagnosing issues and 

applying prescribed corrective measures, utilizing proper tools and systems to 

deliver timely solutions.

• Utilize hand scanners effectively to receive, diagnose, pick spare parts, and 

complete repairs of Hilti tools, ensuring efficiency and precision throughout the 

repair process.

• Conduct final functional and safety testing after every repair to guarantee 

customer safety and satisfaction, adhering to stringent quality standards.

• Assist in maintaining adequate parts inventory by conducting continuous 

inventory checks, ensuring accurate picking of spare parts, and identifying 

opportunities to optimize stock levels for efficient repair services.

• Maintain positive rapport and communication with customers and sales 

personnel, addressing inquiries and providing exceptional service throughout the 

repair process.

• Provide valuable data and insights to Hilti quality and product managers, 

contributing to the identification of potential improvements to the overall quality 

and safety of Hilti tools.

• Maintain work areas, tools, and equipment in an orderly manner, enabling efficient 

and safe job performance while adhering to company policies and procedures.

Requirements:

• School Leaving Certificate.

• Previous experience in mechanical or electrical repairs is essential, along with 

proficiency in using Windows applications and reading blueprints.

• Ability to occasionally lift heavy items and stand for long periods, performing 

repetitive tasks such as reaching, bending, and climbing.