MHSJ

Front-office Supervisor

Mercure Hotel St. Julian's posted on 15 September, 2026
Job Status:
Active

About This Job

Main Responsibilities

  • Welcome and assist guests
  • Complete check-ins and check-outs and handle guest requests.
  • Manage reception operations and ensure the front desk is properly maintained.
  • Handle guest complaints and emergencies appropriately.
  • Check and follow up on outstanding payments or accounts.
  • Maintain accurate records and complete the shift handover for the next team.
  • Follow all hotel standards, procedures and safety regulations.
  • Ensure guests receive a quiet, safe and comfortable environment throughout the night.
  • Good computer skills and experience with PMS Opera cloud / hotel systems is a must.

Personal Qualities

  • Reliable and punctual
  • Responsible and trustworthy
  • Guest-oriented
  • Calm under pressure
  • Good problem-solving skills
  • Professional appearance and attitude
  • Team player
  • Able to take initiative

Job details

10 hourly
St. Julian's, Malta
Part-time
Mid-senior level
Onsite
Apply by: October 15, 2026
Customer Service, Safety & Security, Tourism & Hospitality

Employee benefits

Work permit costs
Professional training
Subsidized meals
Employee discounts

Language Requirements

English - Full professional proficiency (Advantage)

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More info
€
GROSS
Single
I am a student
I am under 18 years old
I was born before 31st December 1961
MonthlyYearly
Gross Salary€0.00€0.00
Tax€0.00€0.00
National Insurance€0.00 *€0.00
COLA / Bonus€42.71 **€512.52 **
Net Salary€0.00€0.00

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