Night Maintenance Helper

We are looking for a reliable and professional Front Office Night Receptionist to join our Front Office team at Mercure St. Julian’s Malta. If you enjoy working in a dynamic hospitality environment and providing excellent guest service, this role is for you.

Key ResponsibilAbout This Job

At Mercure St. Julian's Malta, we are seeking a night maintenance helper.

As part of the globally recognized Accor group, we follow the Heartist philosophy: putting people at the heart of everything we do.

Key Responsibilities

Night Shift Job Requirements

• Carry out regular night inspections of the hotel, including guest areas, public areas, back-of-house areas, plant rooms, and other operational areas.
• Respond promptly to maintenance requests and emergencies during the night shift.
• Monitor and check essential hotel systems and equipment, including HVAC, pumps, boilers, water systems, electrical systems, and other mechanical equipment.
• Perform routine checks of lighting, air-conditioning, plumbing, lifts, fire safety systems, and other essential facilities.
• Carry out urgent repairs and basic troubleshooting to minimise disruption to hotel operations and guests.
• Monitor pool equipment and systems during the night, including pumps, filters, water levels, and other relevant equipment, where applicable. And to be ready for next day
• Conduct regular checks for water leaks, unusual noises, equipment faults, electrical issues, and other potential maintenance problems.
• Assist with overnight maintenance, or operational tasks when required to support the smooth running of the hotel. Including room or common area maintenance such as painting, electric, plumbing is done with no disturbance to guests in hotel
• Ensure all maintenance work areas are left clean, safe, and properly secured after completing any work.
• Monitor and respond to any alarms or technical faults and escalate serious or complex issues to the appropriate person when required.
• Monitor and report any suspicious activity, unauthorised persons, unusual behaviour, or security concerns immediately to the Night Manager or Front Desk.
• Assist the Night Front Desk with responding to guest complaints, disturbances, noise complaints, or other incidents when required.
• Check that hotel doors, access points, service areas, and restricted areas are properly secured.
• Assist in responding to emergencies, including fire alarms, water leaks, power failures, equipment failures, and other incidents.
• Maintain a visible and professional presence throughout the hotel during the night.
• Work closely with the Night Front Desk to ensure smooth communication and the safe operation of the hotel throughout the night.

Salary: between 19 000 and 21 000 gross annuallyities include:

• Welcome and assist guests during the night shift with check-ins and check-outs
• Handle guest requests efficiently
• Ensure the safety and security of the hotel during overnight hours
• Perform night audit procedures and prepare daily reports
• Maintain a high standard of customer service at all times

What We Offer

• A supportive and professional work environment
• Opportunities for growth within the Accor group
• Accor discounts and free hotel nights vouchers

Salary offer is between 18 000 and 20 000 gross per year according to the experience.